Credit and Collections Analyst

Creating Peace of Mind by Pioneering Safety and Security. At Allegion, we help keep the people you know and love safe and secure where they live, work and visit. With more than 40 brands, 14,000+ employees globally and products sold in 130 countries, we specialize in security around the doorway and beyond. Credit and Collections Analyst – Remote (US) Qualified candidates must be legally authorized to be employed in the United States. Allegion does not sponsor employment visas. This position offers a flexible remote work arrangement with occasional on‑site visits as needed. Job Summary Own an accounts receivable portfolio of diversified customers, drive collections and minimize credit risk, perform credit reviews and decisions, analyze financial statements, and use risk mitigation tools. Support billing setup and cash application for newly acquired businesses and assist acquisition integration efforts. Work in a fast‑paced environment; prioritize effectively and collaborate across teams to improve processes. Key Responsibilities – Credit & Collections Prioritize work to meet or exceed collection metrics and contribute to lower DSO. Use collection software and tools to execute collection strategies and initiatives. Respond promptly and accurately to customer inquiries, billing issues, payment application errors, disputes, and program changes. Proactively contact customers regarding past‑due receivables and provide phone support for sales offices and customers. Develop and maintain relationships with customers, sales offices, and internal partners. Monitor assigned portfolio for compliance with approved programs; recommend program changes and prepare over‑line approval requests. Reconcile accounts, identify and tag disputed items, and ensure timely resolution. Follow up on required legal documentation and complete conditions placed on approved credit files. Make hold/release order decisions based on credit exposure and risk determination. Create workout plans for financially distressed customers to mitigate loss exposure. Prepare month‑end reports and other required reporting. Assist with lien waivers as needed. Key Responsibilities – Acquisition Billing & Cash Application Support billing setup and invoicing for newly acquired businesses (customer accounts, billing terms, pricing). Post and apply incoming cash receipts for acquired entities; minimize unapplied cash and ensure timely cash application. Investigate and resolve unapplied cash, remittance discrepancies, and open credits resulting from onboarding or system conversions. Assist with month‑end cash reconciliations and reporting for acquired portfolios. Coordinate with treasury, banking partners, and corporate accounting on payment formats, lockbox files, and electronic payments. Support integration projects: data mapping, upload validation, testing, and documentation of standardized billing/cash procedures. What You Need to Succeed BS/BA in Finance, Accounting, or related business degree. 2–5 years of related experience. Experience with billing systems, cash application, or ERPs (SAP, Oracle, NetSuite) preferred. Strong interpersonal skills; ability to build relationships across teams and with customers. Excellent written and oral communication and negotiation skills. Detail‑oriented, organized, and able to handle changing priorities during integrations. Strong PC skills; Excel proficiency (VLOOKUP, pivot tables) preferred. Experience with high‑volume cash posting, lockbox files, and electronic remittance advices preferred. Related experience in risk analysis and receivable collection is a plus. Why Work for Us Allegion offers a rewarding opportunity to help others, a culture that promotes work‑life balance, and investment in your professional development. Our employees enjoy generous paid time off and a supportive work environment. What You’ll Get from Us Health, dental and vision insurance coverage. Unlimited Paid Time Off. 401(k) plan with a 6% company match and no vesting period. Health Savings Account – tax‑advantaged savings account for healthcare expenses. Flexible Spending Account – tax‑advantaged accounts for healthcare and/or dependent daycare expenses. Disability Insurance – short‑term and long‑term coverage paid for by Allegion. Life Insurance – term life coverage with the option to purchase supplemental coverage. Tuition Reimbursement. Voluntary Wellness Program – earn monetary rewards by completing wellness activities. Employee Discounts through Perks at Work. Community involvement and opportunities to give back. CliftonStrengths assessment & coaching. Compensation Expected base salary range: $60,000 to $90,000. Actual compensation will be based on experience and other factors permitted by law. Equal Opportunity & Inclusive Workplace Allegion is an equal opportunity and affirmative action employer. We are committed to building and maintaining a diverse and inclusive workplace. We also provide accommodations for persons with disabilities. If you require accommodation or assistance to apply, please contact our Talent Acquisition Team. #J-18808-Ljbffr