Business Analyst

Assignment: RQ11379 - Business Analyst - Senior

Job Title: Business Analyst

Requisition (SS): RQ11379

Start Date: 2026-09-15

Client: Health Services Cluster

End Date: 2027-03-31

Office Location: 5700 Yonge St. Toronto / 49 Places D'Armes, Kingston

Organization: Health Services Cluster

Ministry: Ministry of Public and Business Service Delivery and Procurement

# Business Days: 133.00

Onsite

Must Have:

• Demonstrated experience in business analysis to support systems development using a rules engine or business process automation platform
• Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects
• Demonstrated experience in projects using an agile development methodology
• Demonstrated experience leading and conducting business analysis to assess client's business problems/opportunities and documenting business requirements

Description

• NOTE:
  • Assignment Type: This position is listed as Onsite; the resource is expected to work 7.25 hours per calendar day between the standard working hours of 8:00-5:00 PM (excluding lunch breaks) every Monday to Friday inclusive at the identified OPS office location.
• Extension/Amendment Attestation:
  • Extensions are permitted only to the extent of unused contract days and/or remaining contract funds. No additional funds will be added beyond the maximum contract value, including any extension options set out in the original SOW.

Responsibilities:

• Provides a comprehensive range of I&IT business analysis services for clients with diverse business and technological needs.
• Interacts with the business stakeholders and subject matter experts in order to understand their requirements through gathering, documenting, and analyzing business needs and requirements.
• Prepares and advises on business analysis policies, processes, best practices and standards to promote a comprehensive and consistent business analysis practice within the organization.

General Skills:

• Leads and conducts business analysis in order to assess client's business problems/opportunities and documents the business requirements in such a way that I&IT solutions can be determined
• Applies re-engineering concepts to promote business improvements through alternative and cost effective service delivery approaches
• Leads and conducts business analysis at varying levels of detail appropriate to the project and phases of project, aligning with OPS Unified Project Management Methodology, Enterprise Architecture and Gating Process, and OPS Standard Systems Development Methodologies
• Develops strategies, prepares business cases and cost-benefit analysis, and conducts feasibility studies for business I&IT initiatives
• Develops sound processes for requirements gathering including but not limited to JAD sessions, interviews, mockups, etc.
• Conducts business modeling; use case modeling; conceptual and logical data modeling; process and data flow modeling; use case surveys; business rules definition and non-functional requirements definitions for assigned projects
• Monitors progress, resolves problems and reports regularly to I&IT management and stakeholders
• Develops performance measures and traceability matrices for business analysis evaluation and conducts follow-up
• Experience developing strategies, preparing business cases and cost-benefit analysis
• Experience conducting requirements gathering, developing documentation, including presentations and briefing notes and conducting stakeholder engagement
• Experience in the use of Computer Aided Software Engineering (CASE) tools to document conceptual requirements and scope
• Awareness of emerging I&IT trends and technologies
• Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills
• A team player with a track record for meeting deadlines

Desirable Skills:

• Experience in the use of information retrieval packages
• Knowledge and understanding of Information Management principles, concepts, policies and practices
• Ability to translate business and data requirements into specifications sufficient for designing appropriate technology solutions
• Experience with a wide range of methods, tools and techniques for business analysis such as: business functional modelling, business event modelling, business process mapping
• Experience in structured, object oriented and agile methodologies for user requirements
• Experience developing performance measures for business analysis evaluation and subsequent follow-up
• Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards

Experience and Skill Set Requirements

Technical Skills - 30

• Demonstrated experience in business analysis to support systems development using a rules engine or business process automation platform
• Experience developing business models; use case models; conceptual and logical data models; process and data flow models; use case surveys; test cases; business rules definition and non-functional requirements definitions for assigned projects
• Demonstrated experience in projects using an agile development methodology

Business Analysis Skills - 35

• Demonstrated experience leading and conducting business analysis to assess client's business problems/opportunities and documenting business requirements
• Experience conducting policy and business analysis that can be accommodated within existing frameworks and IT solutions to minimize project time/cost implications
• Demonstrated experience applying business process transformation and re-engineering concepts to promote business improvements through alternative, cost effective service delivery approaches
• Demonstrated experience leading and conducting business analysis at varying levels of detail, appropriate to the project and phases of project, aligning with Enterprise Architecture and Gating Process
• Experience developing project approval documents, policy approval documents and regulation change materials and other supporting documentation needed for the project
• Demonstrated experience documenting requirements for business rule automation and workflow management solutions
• Experience developing and providing input to QA, system and user acceptance testing strategies, plans and scenarios
• Knowledge and understanding of policy development and analysis, business analysis and data analysis practices

Healthcare Experience - 20

• Demonstrated experience in a health or clinical context
• Demonstrated experience supporting stakeholder engagement activities, particularly in a healthcare context
• Demonstrated experience with the privacy and security requirements of software development in a healthcare or clinical context
• Demonstrated experience in claim adjudication or pharmaceutical context

Communication Skills - 15

• Strong verbal and written communication skills
• Strong interpersonal and negotiation skills
• Strong consulting skills to engage with all stakeholders
• A demonstrated team player with a track record for meeting deadlines
• Demonstrated leadership experience leading small and large teams, sub-groups, committees
• Demonstrated experience monitoring progress, resolving problems and reporting regularly to business and I&IT management decision-makers
• Demonstrated experience developing and/or supporting the development of training and communication materials in support of large system implementations.