Collection Supervisor

SUMMARY Responsible to oversee collection activities for the Foodservice Equipment division of the company. Perform in accordance with established policies, practices and procedures in a manner that will contribute to the profit of the Company and enable working capital improvement. KNOWLEDGE, SKILLS, AND ABILITIES Required: High school diploma combined with 5 years of construction credit and collection experience Experience working in Microsoft environment Preferred: Bachelor’s degree with a minimum of 3 years’ experience of construction credit and collections Proven success in collections and implementing policies and procedures Experience working in SAP Proficiency working Lien laws and retention bonds as tools to of collections ESSENTIAL DUTIES Oversee and control the assigned account receivable portfolio through direct involvement with sales representatives, Assistant Project Manager, Project Managers, and Foodservice Equipment Division Billers, and customers Assist with developing reporting for tracking foodservice equipment division retainage balances Use system resources including Smart Sheets or other tools to track deposits on foodservice equipment division projects Arrange collection per terms and document exceptions. Send customer demand letters as required. Work with foodservice equipment division Administrative Team on share point (or other solutions) that will house original contracts, change orders, and related non-system billings (such as AIA draws) to ensure information needed for collections is online. Effectively communicate both verbally and in writing with all levels of staff and internal and external customers. Bring non-routine matters to attention of your manager. Provide training for all new procedures to other foodservice equipment division collection representatives. Process cash application through remote deposit process. Approve T (Time) sheets for Atlanta installers. Prepare monthly reports for management on status of accounts receivable. Carry out special projects/assignments as may be delegated from time to time by manager #J-18808-Ljbffr