Hybrid Certified Nurse Assistant/Medical Assistant

Hybrid CNA / MA Happy Vitals PC Full-Time | Hybrid Position | New Jersey Compensation: Competitive, based on experience About the Role Happy Vitals is seeking a Hybrid CNA/MA to support our Remote Patient Monitoring (RPM) and Chronic Care Management (CCM) programs remotely and on-site. This is a structured, backend clinical support position designed for someone who thrives on accuracy, accountability, and operational excellence in a remote and on-site environment. You will play a critical role in reviewing patient health data, ensuring documentation compliance, and supporting our clinical team in delivering high-quality, technology-enabled care. This position works under the supervision of a Registered Nurse and within clearly defined clinical protocols. What You’ll Be Responsible For Patient Monitoring & Data Review Review daily remote patient monitoring data through designated platforms Identify abnormal readings based on established protocols Escalate findings to the supervising RN according to workflow guidelines Documentation & Compliance Accurately document patient interactions, outreach attempts, and monitoring data in the EHR Ensure documentation supports RPM and CCM program requirements Maintain strict adherence to HIPAA and patient confidentiality standards Patient Outreach & Care Coordination Conduct scheduled wellness check-ins and follow-ups with patients Provide reminders and basic care coordination support Document all patient communication clearly and compliantly Operational Excellence Follow standardized workflows and escalation pathways Meet established productivity and quality benchmarks Participate in quality improvement initiatives Support onboarding of new team members as needed Who Will Thrive in This Role Someone who values structure, clarity, and process A detail-oriented professional who takes documentation seriously A strong communicator who is confident speaking with patients and clinical staff Comfortable working independently in a hybrid environment Accountable, reliable, and responsive Motivated by precision and impact Qualifications Active Certified Nursing Assistant (CNA) or Certified/Registered Medical Assistant (CMA/RMA) required Minimum 1–2 years of healthcare experience (RPM, CCM, primary care, home health, or similar preferred) Experience working in electronic health record (EHR) systems #J-18808-Ljbffr