Journeyman Plumber

Job Description

Job Description

Lead Plumbing Service Technician - Journeyman Plumber

Location: Alpharetta, GA

Pay:$30–$40/hour

• Commissions, Bonuses, and Additional Employer-Paid Benefits

A growing residential plumbing company in the Alpharetta area is seeking an experienced Lead Plumbing Service Technician to join its team. This role is ideal for a skilled plumber who enjoys diagnosing and repairing plumbing systems, building lasting customer relationships, and contributing to a company that values professionalism, teamwork, and career growth.

The ideal candidate has experience independently managing a service truck, providing exceptional customer service, and identifying repair, maintenance, and replacement opportunities while delivering honest recommendations homeowners can trust.

• Diagnose, repair, service, and maintain residential plumbing systems.

• Troubleshoot plumbing issues, identify root causes, and provide effective solutions.

• Perform routine maintenance and plumbing inspections.

• Repair and replace water heaters, fixtures, faucets, toilets, disposals, and other plumbing components.

• Diagnose and repair leaks, drain issues, water lines, sewer lines, and gas piping as applicable.

• Educate customers on repair, replacement, and preventative maintenance options.

• Identify opportunities for system upgrades and plumbing replacements when appropriate.

• Document work performed, equipment information, and customer recommendations.

• Maintain a clean, organized service vehicle and work area.

• Communicate effectively with customers, dispatch, and team members.

• Participate in ongoing training and assist with mentoring junior technicians as needed.

• Respond to emergency service calls as required.

• Tank and tankless water heaters

• Water filtration and water softening systems

• Drain cleaning equipment

• Sewer and water service lines

• Toilets, faucets, fixtures, and garbage disposals

• Sump pumps and sewage ejector pumps

• Gas piping

• Leak detection equipment

• Camera inspection equipment

• 4+ years of residential plumbing service experience preferred.

• Experience independently managing a service truck.

• Valid driver's license with a clean driving record.

• Strong diagnostic, troubleshooting, and customer service skills.

• Ability to effectively communicate repair and replacement options to homeowners.

• Journeyman License

• Ability to pass a background check and drug screen.

• Ability to lift heavy equipment and materials.

• Ability to work in crawl spaces, attics, basements, and confined spaces.

• Ability to climb ladders, kneel, bend, and perform physical labor throughout the day.

• Ability to work in varying weather conditions when necessary.

• $30–$40/hour based on experience

• Commission opportunities and performance bonuses

• Additional employer-paid benefits

• Company-provided service vehicle

• Ongoing training and career advancement opportunities

• Supportive team culture with opportunities for long-term growth

• Stable, year-round work with a growing company

If you're a dependable, customer-focused plumbing professional who takes pride in delivering quality workmanship and building trust with homeowners, we'd love to hear from you.