Breast Care Coordinator

Job Description

Job Description

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Breast Care Coordinator , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will:

• Schedule ultrasound guided biopsies
• Obtain and scan pathology results into eRad
• Coordinate addendum requests with physicians
• Contact patients with negative results
• Fax results when necessary and coordinate with appropriate physician
• Resolve lab work requests in eRad
• Be present when and where biopsies are performed as site locations
• Greets and registers patients in a friendly and service oriented manner including review exam to be performed.
• Aid in prepping the exam room.
• Assist with post procedure follow up
• Responds to patient’s minor questions and concerns, and refer to supervisor when necessary, in an expedient manner.
• Maintains awareness of temperament/mood of patients in lobby in order to ensure optimal service experience and curtail any frustrations or communication that could affect the experience of other patients.
• Uses clerical skills (e.g. filing, organizing, process incoming mail, etc.).
• Provides management with reports and logs when required.

If You Are:

• Passionate about patient care and exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.

To Ensure Success in This Role, You Must Have:

• Must have one of the following: a high school diploma or general education degree (GED), one to three months of related experience and/or training, or an equivalent combination of education and experience.
• Possesses and utilizes excellent customer service skills, strong public relations skills, and exceptional written and verbal communications skills.
• Must be detail-oriented and organized, possess clerical skills, and have the ability to interact timely and accurately.
• Proficient in eRad
• Ability to relieve patients of anxiety through calm demeanor and reassurance
• Improve workflow to limit backlogs, extended patient wait times, etc.

We Offer:

• Comprehensive Medical, Dental and Vision coverages.
• Health Savings Accounts with employer funding.
• Wellness dollars
• 401(k) Employer Match
• Free services at any of our imaging centers for you and your immediate family.

Pay Range is $18-$22 per hour.