Part-Time Shipping and Retail Associate

This position generally works 18‑25 hours per week. POSITION SUMMARY The Part‑Time Store Associate is an entry level, part‑time position that will work at FedEx Office’s retail stores. The Part‑Time Store Associate is knowledgeable in FedEx Office’s retail and shipping products and will work primarily in these areas to consistently deliver a positive customer experience. The Part‑Time Store Associate will utilize consultative skills to anticipate customers’ needs, suggest alternatives and provide solutions. The Part‑Time Store Associate will operate and maintain a variety of equipment in the Self‑Service and Retail zones of the store, move boxes, stock materials and complete assigned tasks based on priority. GENERAL DUTIES AND RESPONSIBILITIES People Follows instructions of supervisor and assist other Team Members in performing limited store functions Understands and models the Purple Promise to make every FedEx experience outstanding Service Assembles parcels and prepares goods for shipping by wrapping items in insulation, inserting items into shipping containers, weighing packages, and affixing labels to parcels Demonstrates consultative behaviors in a retail environment to understand each customer’s individualized need Ensures all customer problems are resolved quickly and to the satisfaction of the customer Maintains a safe, clean and orderly retail Store Profit Ensures confidentiality of customer data and careful handling of documents, media, and packages Assists with processing financial transactions using a Point of Sale terminal (POS), including handling cash and making change Cleans and stocks all retail Store printing and shipping equipment and supplies to provide optimal performance and availability Stays current on retail Store merchandising materials and ensures proper display of all retail area product and signage Takes preemptive action to prevent errors and waste Follows FedEx Office standard operating procedures as well as adhering to legal, HR, safety, customer service and security policies and procedures Self‑Management Performs multiple tasks at the same time Looks for opportunities to improve knowledge and skills within the retail Store Adheres to all FedEx Office standards, as outlined in the Team Member Handbook All other duties as needed or required of the position MINIMUM QUALIFICATIONS AND REQUIREMENTS High school diploma or equivalent education Excellent verbal and written communication skills ESSENTIAL FUNCTIONS Ability to stand during entire shift, excluding meal and rest periods Ability to move and lift 50 pounds Ability, on a consistent basis, to bend/twist at the waist and knees Ability, on a consistent basis, to communicate effectively with customers, vendors, and other team members Ability, on a consistent basis, to perform work activities requiring cooperation and instruction Ability, on a consistent basis, to function in a fast‑paced environment, under substantial pressure Ability, on a consistent basis, to maintain attention and concentration for extended periods of time Ability, on a consistent basis, to work with minimal supervision Ability, on a consistent basis, to report regularly to work and maintain established business hours in order to support the FedEx Office business; regular attendance and/or reporting could include regular attendance at a physical location and/or maintaining established business hours depending on the scope and nature of the position PAY AND OTHER DETAILS Pay Transparency: This compensation range is provided as a reasonable estimate of the current starting salary range for this role across all potential locations. If this opportunity includes multiple job levels, the salary information represents the job level minimum and the job level maximum. Actual starting pay would be determined by experience relative to the job, market level, pay at the location for this job and other job‑related factors permitted by law. An employee may be eligible for additional pay, premiums, or bonus potential. The Company offers eligible employees health, vision and dental insurance, retirement, and tuition reimbursement. Pay: $19.70 - $23.17/hr CALIFORNIA FAIR CHANCE AND OTHER EEO INFORMATION Qualified applicants with arrest or conviction records will be considered for employment in accordance with Los Angeles County Fair Chance Ordinance for Employers, the City of Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance and the California Fair Chance Act. FedEx complies with criminal history and Security Threat Assessment (STA) screening requirements defined by the Transportation Security Administration (TSA) for positions requiring security identification display area (SIDA) access, Department of Transportation (DOT) Federal Motor Carrier Safety Administration (FMCSA) regulations for commercial driving positions, Department of Defense Facility Security Office standard procedures in covered facilities, and all other laws, regulations, or executive orders, including those required by federal, state, or local government contract, or which the Attorney General determines to be essential for an employer to do business with an agency or department of the federal, state, or local government. FedEx Office is an Equal Opportunity Employer including Vets/Disability. ACCOMMODATIONS FedEx Office will provide reasonable accommodations to qualified individuals with disabilities, including throughout the application and hiring process, if requested. Applicants who require reasonable accommodations in the application or hiring process should email View email address on click.appcast.io. Know Your Rights Pay Transparency ADDITIONAL INFORMATION For more information, click here. #J-18808-Ljbffr