Busser

Busser Position

Casa Madera is a coastal-inspired dining experience where the spirit of the Riviera Maya meets elevated Mexican cuisine. The menu celebrates fresh, thoughtful ingredients, warm flavors, and dishes rooted in tradition while embracing a sense of ritual, grounding, and connection. Designed to feel like a retreat from the everyday, Casa Madera blends soulful energy, handcrafted cocktails, and an atmosphere that moves effortlessly from relaxed to refined. Every moment is meant to feel immersive, intentional, and touched by the elements. Casa Madera has locations in Toronto and West Hollywood, each offering its own interpretation of this coastal Mexican escape.

The Busser plays an essential role in supporting seamless service and maintaining service standards throughout the dining room. Working closely with Servers and the front-of-house team, Bussers ensure tables are cleared, reset, and maintained efficiently while anticipating service and operational needs. This position contributes to the overall flow of the dining room by providing attentive support, maintaining cleanliness, and helping ensure every detail of service is executed with consistency and care.

Key Responsibilities

• Proactively anticipate the needs of servers, guests, and the dining room to support smooth operations
• Maintain working knowledge of food and beverage offerings to assist with garnishing, food running, and service support
• Execute duties with precision and consistency by following established steps of service, even during high-volume periods
• Maintain a clean, safe, and organized work environment in compliance with all health and safety guidelines
• Ensure side stations are properly stocked, organized, and prepared to meet business demands

Qualifications

• Previous experience in a full-service restaurant environment; fine-dining experience preferred
• Maintain a clean, polished, and professional appearance
• Strong multitasking skills with a dependable and diligent work ethic
• Ability to anticipate guest and operational needs in a fast-paced environment
• Availability to work nights, weekends, and holidays
• Ability to stand for the duration of assigned shifts and lift up to 35 pounds

We are an Equal Opportunity Employer and consider all qualified applicants without regard to race, color, religion, sex (including pregnancy, sexual orientation, or gender identity), national origin, disability, veteran status, or any other characteristic protected by applicable law.

If you require a reasonable accommodation to complete the application or interview process, please contact Human Resources at View email address on click.appcast.io. We are committed to providing reasonable accommodations in accordance with applicable law.