Client Onboarding Specialist-Remote

About the Role We are seeking an experienced and highly organized Onboarding Implementation Specialist to join our dynamic team As an Onboarding Specialist you will play a critical role in ensuring an exceptional onboarding experience for our clients while supporting and guiding the implementation of services such as Resident Billing Utility Expense Management and Vacant Cost Recovery You will collaborate with your team to ensure properties are efficiently set up in our billing platform and processes are completed in a timely and accurate manner Qualifications & Skills Experience 3 years of experience in an implementation role1 2 years of supervising team members is preferredPrevious experience with utility billing is highly beneficial Technical Skills Strong technical aptitude and experience using MS Office Word Excel PowerPointAbility to understand and explain complex technical concepts to non technical individuals Competencies Proven ability to handle multiple priorities in a fast paced environmentExcellent organizational time management and problem solving skillsStrong verbal and written communication skills with the ability to train and present to groupsDetail oriented proactive and highly productive with minimal supervision Education Bachelor Degree preferredStrong technical and business acumen related to implementation processesContinuous learning mindset with a focus on process improvement and emerging technologies Work Environment & Physical Demands Work Environment This position in a remote office environment Physical Demands Sitting for extended periods while working on a computerOccasional lifting of office supplies up to 25 lbsFrequent verbal and written communication with colleagues and clients Why Join Us Competitive salary and benefits packageCollaborative and dynamic team environmentOpportunities for career growth and developmentFull time stable position with a clear path to advancement We look forward to reviewing your application Banyan Utility is an equal opportunity employer We celebrate diversity and are committed to creating an inclusive environment for all employees #J-18808-Ljbffr Anchor Utility / Multifamily Utility Company, LLC