Sales Lead

Jackson Premium Outlets, 537 Monmouth Rd, Jackson, NJ 08527, USA At Jockey, caring is our responsibility. It’s the fabric of who we are and drives everything we do. Founded in 1876, Jockey is a family‑owned company recognized worldwide for delivering feel‑good comfort and premium apparel sold in more than 140 countries. Jockey is seeking an energetic Sales Lead (Key Holder) to join our team in Jackson, NJ. As a Sales Lead, you will provide excellent customer service following Jockey’s principles, focus on store goals and maximize sales, and assist with opening and closing of the store. Job Expectations Demonstrate behavior that reflects Jockey’s core values and culture. Establish positive relationships with co‑workers and guests, assuring high productivity and inclusiveness in accomplishing satisfaction goals. Provide feedback, coaching and direction to the store team. Provide a warm, sincere greeting to all guests, including current promotional message and suggestive selling. Engage all guests to identify their needs and utilize product knowledge to offer solutions and meet their needs. Promote company programs (Rewards participation, satisfaction guarantee, etc.). Promote awareness and excitement to grow Jockey Rewards membership. Assist in driving all aspects of store level sales, goals and profitability. Perform various sales and register transactions including ringing purchases, processing of cash or credit payments and counting money. Act as Manager on Duty in the absence of Store Management, including opening and closing the store in accordance with Jockey’s policies. Assist with merchandising (stock, markdowns, visuals) of product in the store, in adherence to established visual standards. Protect the security of cash, inventory and other company assets according to policies and procedures. Ensure adherence to all Jockey policies and procedures. Maintain a safe and clean work environment. Support hiring and recruiting efforts. Other job duties as assigned. Required Qualifications High school diploma or equivalent. Must be 18 years of age or older. Excellent interpersonal and verbal communication skills. Preferred Qualifications 1 year of management experience. Three years of retail or customer service experience with a proven ability to demonstrate a passion for extraordinary guest service and sales. Physical Demands / Working Environment Ability to move 25 pounds. Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting, and ascending/descending ladder to stock and merchandise store. Ability to work with/around cleaning chemicals. Pay Range: $17.50 - $18.00 / hr Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr Jockey International