Customer Support & Experience Analyst

Provalus in Crockett, Texas is seeking a dedicated Customer Service Representative to provide exceptional service as the first point of contact for customers. You will be responsible for resolving inquiries through various channels including phone, email, and chat, ensuring a positive banking experience. The ideal candidate should have strong customer service and technical troubleshooting skills, helping users navigate the app and addressing any concerns effectively. This position operates Monday to Friday, from 7 am to 6:30 pm CST. #J-18808-Ljbffr Provalus