Expeditor

Expeditor Job Description

Reports to: General Manager, Managing Partner, Sous Chef, Executive Chef

Summary of Position:

Features elements of food preparation, quality control or assurance and runner. Food expeditors serve the purpose of efficiently keeping the dining operations and dinner orders flowing. To perform the functions of an expeditor requires the ability to navigate the stress of a fast-paced and loud environment. Expeditors must listen, speak, lift and carry items, observe and respond to customer complaints. As well as notice deviations from the standards of the restaurants or of food safety and sanitation before dishes reach customers.

Duties & Responsibilities:

• Ensuring orders are being prepared with the correct priority
• Assisting in the final preparation of dishes
• Ensure the efficient flow of orders from the waiters to the kitchen
• Check dishes before delivery for accuracy, presentation and temperature
• Deliver orders to maintain fast service
• Eliminate obstacles in service, food preparation lines or dishwashing
• Inspect the premises according to quality and sanitation standards and assist in cleaning
• Transfer important information between the kitchen and the wait staff
• Handle complaints from clients to preserve the restaurant's reputation
• Support other tasks as needed (e.g. telephone orders)

Qualifications:

• Proven experience as food expeditor or other restaurant position
• Understanding of health and safety rules in a restaurant
• Dexterity in using kitchen equipment or utensils and carry heavy trays
• Well-organized and ability to lead and direct people
• Excellent communication and negotiation skills
• Outstanding coordination and multi-tasking abilities
• A customer-oriented approach
• High school diploma; Higher degree in hospitality or relevant field will be appreciated
• Food handling certification may be required according to legal regulations
• A minimum of 2 years of experience in kitchen preparation and cooking.
• Must be able to communicate clearly and effectively.
• Be able to reach, bend, stoop and frequently lift up to 40 pounds.
• Be able to work in a standing position for long periods of time.
• Must have exceptional hygiene and grooming habits.

The statements contained herein reflect general details as necessary to describe the principle functions of this position, the level of knowledge and skill typically required, and the general scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other functional areas to cover absences or relief, to equalize peak work periods or otherwise to balance the work load, gain additional experience to further the individual's professional development.

Equal Opportunity Employer