Revenue Manager

Revenue Strategies, Commercial Strategy & ExecutionThe Revenue Strategies, Commercial Strategy & Execution is responsible for the total revenue performance of an assigned portfolio of properties. This role owns both strategy and execution, including pricing, length-of-stay (LOS), inventory controls, promotions, and distribution alignment.This position serves as the single point of accountability for both gross and net revenue outcomes, ensuring that strategies are not only developed but also executed accurately and optimized to maximize profitability.The role operates as the commercial leader for their portfolio, partnering closely with General Managers, Operational Leadership, Distribution, and Inventory to drive resultsPrincipal Duties and ResponsibilitiesCommercial Strategy OwnershipOwn total revenue performance for assigned properties, including gross and net resultsDevelop and execute pricing, LOS, and inventory strategies aligned with demandOptimize channel and inventory mix to balance occupancy, rate, and profitabilityAnalyze booking pace, demand trends, and market conditions to drive decisionsMaintain forward-looking strategies based on forecast and market shiftsExecution & System AccuracyExecute and validate all strategy updates across systems (CRS, PMS, OTA channels)Load, audit, and maintain rates, packages, and promotionsEnsure pricing, availability, and content accuracy across all channelsEnsure all available inventory is accurately represented and surfaced across channels, minimizing hidden or underutilized inventoryMonitor parity and inventory controls to prevent revenue leakageTroubleshoot discrepancies impacting revenue performancePerformance Management & ReportingMonitor daily, weekly, and monthly performance against budget and forecastAnalyze pickup, pace, and variance to identify risks and opportunitiesTake proactive action to adjust strategy and improve performanceMaintain clear documentation of decisions, changes, and outcomesChannel & Distribution OptimizationManage performance across OTA, direct, and partner channelsOptimize channel mix and inventory allocation to maximize net contribution and overall portfolio performanceActively manage inventory visibility and availability, ensuring the right unit types and dates are exposed to the right channelsEvaluate and adjust inventory mix (including fractional and unit-level allocation) to prevent missed revenue opportunitiesReallocate inventory dynamically based on demand, pace, and channel performance to improve net resultsPartner with Distribution teams to enhance visibility, conversion, and placementEvaluate channel cost, performance, and ROI in all decision-makingMarketing & Promotion AlignmentPartner directly with Revenue Leadership to support development and execution of promotional strategiesProvide data-driven recommendations on pricing, timing, and offer structure to support marketing initiativesEnsure promotions are aligned with demand needs, inventory availability, and revenue goalsEvaluate promotion and campaign performance and recommend adjustments to improve resultsAlign pricing and inventory strategies to support broader commercial campaignsProperty & Stakeholder LeadershipLead recurring revenue meetings with General Managers and property teamsServe as the primary revenue contact and strategic advisor for propertiesCommunicate strategy clearly and influence operational alignmentBuild strong relationships and trust with property leadershipCross-Functional CollaborationWork closely with Revenue Operations on system execution and issue resolutionCollaborating with Distribution and Operational Leadership on commercial initiativesEscalate systemic issues, risks, or performance concerns to Senior DirectorShare insights, trends, and best practices across the revenue teamContinuous ImprovementIdentify opportunities to improve revenue processes, tools, and strategiesLeverage data to drive smarter and faster decision-makingContribute to standardization and scalability across the portfolioPeer Review & Accountability (Buddy System)Act as a designated secondary owner for assigned peer portfolios to ensure consistency and performance alignmentConduct regular peer reviews of pricing, LOS strategy, inventory controls, and channel performanceIdentify and escalate risks, missed opportunities, or execution gapsProvide actionable recommendations to improve performance across portfoliosEnsure continuity of strategy and execution during team member absence or high-demand periodsMaintain shared accountability for overall team performance, not just individual portfoliosYou are successful in this role when:Assigned properties meet or exceed gross and net revenue targetsChannel and inventory mix are optimized to improve profitability and cost of acquisitionPricing, LOS, and inventory strategies are both effective and accurately executedForecasts are reliable and actionableGMs understand, support, and advocate for revenue strategyPromotions and campaigns drive measurable performanceRisks and opportunities are identified early and acted on decisivelyJob RequirementsEducation, Essential Training / Certifications and Experience:Bachelor's degree in hospitality, Business, Finance, or related field3–6+ years of revenue management, pricing, or commercial strategy experienceStrong understanding of: Pricing strategyLOS controlsInventory and allocation strategyChannel distribution and cost structuresExperience with PMS, CRS, RMS, and OTA platformsSkills, Knowledge and Abilities:Strong analytical, problem-solving, and decision-making skillsAbility to manage multiple properties and prioritiesStrong communication and stakeholder management skillsAbility to maintain confidential informationMaintain professionalismStrong commitment to driving commercial performance across the portfolio