Strategy & Operations Associate

Strategy & Operations Associate

HirexHire (pronounced hire by hire) is a Chicago-based recruiting and talent consultancy that integrates with companies short-term to provide long-term talent solutions. We take a seat in our client's everyday operations to understand their people's goals, gaps, and challenges. We then develop and implement the processes and technologies to execute a sustainable and scalable talent plan.

We partner with companies expecting or experiencing high growth who need to hire at scale or fill a critical role rapidly. Our clients are not looking for quick-fix placements but are thoughtfully building a hiring strategy to scale their businesses.

Our client is a cloud-based software platform and patient engagement technology that automates the collection of patient reported outcomes. It also offers procedure-specific education modules to help prepare patients for treatments and proactively monitors their recovery.

The Role

Our client is seeking a Strategy & Operations Associate to help drive the company's highest-priority strategic initiatives and strengthen the operational systems that support long-term growth. Working closely with the Chief of Staff and executive leadership team, this individual will help build and scale a newly established Strategic Program Office (SPO), leading cross-functional initiatives, improving execution across the organization, and ensuring the company's most important priorities are delivered efficiently. This role is ideal for a highly analytical operator who enjoys solving complex problems, bringing structure to ambiguity, and turning strategy into measurable results.

What You Will Do

• Lead cross-functional strategic initiatives from planning through execution, partnering with leaders across Product, Engineering, Commercial, Finance, Customer Success, and Operations.
• Manage the company's portfolio of strategic initiatives, ensuring projects have clear ownership, measurable goals, defined timelines, and executive visibility.
• Help build and mature the Strategic Program Office by establishing governance, operating rhythms, portfolio management processes, and accountability frameworks.
• Partner with executive leadership on strategic planning, organizational priorities, executive communications, board materials, and other high-impact business initiatives.
• Develop executive-ready analyses, presentations, and recommendations that simplify complex information and support informed decision making.
• Define success metrics for strategic initiatives, monitor key performance indicators, identify execution risks, and recommend corrective actions when needed.
• Identify opportunities to improve operational efficiency by leveraging AI tools, automation, and standardized workflows across the business.
• Facilitate cross-functional alignment by driving accountability, removing execution roadblocks, and maintaining momentum on critical company priorities.

What You Will Need

• 2 - 4 years of experience in management consulting, investment banking, private equity, corporate strategy, business operations, or a similar strategic role within a high-growth SaaS or technology company.
• Proven ability to lead complex cross-functional initiatives and influence stakeholders without direct authority.
• Exceptional analytical, critical thinking, and problem-solving skills with the ability to navigate ambiguity and develop actionable recommendations.
• Strong written and verbal communication skills with experience creating executive-level presentations, analyses, and business communications.
• Highly organized with the ability to manage multiple priorities while maintaining attention to detail in a fast-paced environment.
• Demonstrated ownership mindset with the ability to build structure, improve processes, and drive initiatives to completion with minimal oversight.
• Experience using AI tools and modern productivity technologies to improve workflows, communication, or operational efficiency.
• Bachelor's degree required. Experience within healthcare technology, B2B SaaS, go-to-market strategy, product strategy, or revenue operations is highly preferred.

What Our Client Offers You

• Great Benefits - top-notch health, dental and vision insurance. Additional perks available including 401K.
• They are Mission Driven - our client's team is motivated to solve complex problems, drive medicine forward, and ultimately improve patient outcomes.
• True Idea Meritocracy - great ideas win out. They encourage all team members to challenge the status quo because their mission demands this.
• Flexible Time Off - they trust you to take the time you need when you feel it is appropriate, given your workload and responsibilities. No need to track it or save up.
• World-Class Team - they're at the top of our industry because of our employees. They're the best investment they can make, and they never forget that.
• Fast Growing - they are building the largest platform for healthcare providers, industry partners, researchers, and others to collaborate on the mission to improve patient outcomes.