Front Desk Associate

Facility Management Team Member - Lorain Location

At T3, we believe every interaction matters. We're looking for an energetic, customer-focused team member to help create exceptional experience for our athletes, families, and guests. As the face of our facilities, you'll play a key role in delivering the T3 Way from the moment someone walks through our doors.

What You'll Do

Bring the Juice

• Welcome athletes, families, and guests with energy and professionalism.
• Provide outstanding customer service by answering questions, assisting with registrations, scheduling services, and supporting customer needs.

Sweep the Sheds

• Maintain a clean, organized, and professional facility environment.
• Ensure courts, fields, and common areas are prepared for daily operations.

Speed is King

• Respond quickly to customer needs while keeping front desk operations running smoothly.
• Assist with check-ins, scheduling, and transactions accurately and efficiently.

Pull the Thread

• Look for ways to improve the customer experience.
• Take ownership, solve problems, and support teammates across the organization.

What We're Looking For

• Flexible availability, including days, evenings, and weekends.
• Positive attitude with a passion for serving others.
• High energy and ability to thrive in a fast-paced environment.
• Strong communication and organizational skills.
• Knowledge of youth sports, fitness, or athletic environments preferred.

Benefits

• 401(k)
• Employee discounts
• Opportunity to make a positive impact on athletes and families every day