Shift Leader

Job description Be a part of a truly Boston, New England-based company and make a real impact! We are looking for leaders who strive for upper management to come in and help take us to the next level. You will work with a passionate management team that supports inclusion and working smart. Every day in our stores, our teams make real food from scratch - you'll oversee a full-service BOH operation, as well as a quick-service FOH model. The shift supervisor is the lifeline of the store - you're an enthusiastic leader, a quick thinker, a problem-solver a skilled communicator & a motivator. Your crew is relying on you to inspire them and develop them personally and professionally. This position comes with a lot of visibility, entrepreneurial fostering, and potential for growth as the company expands. We believe B.GOOD to be a true gamechanger and we pride ourselves on providing a clear career path with opportunities for leadership, personal growth & professional development. Our culture is Meritocratic, which basically means we don’t hire or promote based on experience, but more so on work ethic and production. What B.GOOD Provides (eligible benefits): Training! Learn to be around real food in a scratch kitchen Career development / growth opportunities (if interested) Holiday Closures Health and Dental Insurance Vision Insurance Professional Career Development Free B.GOOD Meals during shifts No overnight or late night shifts (all locations close by 9pm) Your Duties: Understands, in detail, all company standards and procedures as described in training materials describing B.GOOD’s expectations. Understands and supports all of the health and safety protocols every shift, every day and without fail. Ensures that all guests feel welcome and are given immediate, friendly, and courteous service at all times; the Supervisors and his/her team are “guest-obsessed.” Ensures that all food and beverage products are prepared with care, detail, and consistency according to the B.GOOD food procedures, preparation, portioning, cooking, and service standards. Supervisors are “Food Fanatics.” A B.GOOD Supervisor sets a positive tone and instills a sense of urgency in the team by working fast and efficiently with an inspirational attitude that elevates the level of play of the team. The Supervisor demonstrates Honor & Integrity when interacting with team members and guests, and embodies the true “spirit” of the brand. The Supervisor is a shining example of our company mission and purpose. Understands company objectives in sales, service, quality, appearance of facility, sanitation and cleanliness through training of employees and creating a positive, productive working environment. Understands B.GOOD concept, core brand pillars, and our story. The Supervisor ensures that these ideals come through in everything we do. Controls cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with B.GOOD policies. Prepares all required paperwork, including forms, reports, and schedules in an organized and timely manner. Can navigate easily through the P&L, Revel POS Portal, and order systems. Works with management to execute budget expectations, maximize profits, and achieve sales and guest count targets. Is able to execute, at a high level, all ordering and receiving of product and wares. Ensures that all products are received properly including pack size, count, condition, and temperature of product. The Supervisor ensures that deliveries are received according to B.GOOD standards, policies and The Supervisor must demonstrate a passion for never running out of an item that our guests expect, and must take ACTION when shortages occur. Manages crew to maintain building and equipment, cleanliness, and standards. Ensures that the team follows all approved food handling systems, including food storage, shelf life programs, timers, temperature and receiving logs, daily line check, and ops log. Gives fair and direct feedback to crew members on their performance. Actively takes part in formal crew evaluations and appraisals. Controls labor; fills and reduces positions when and as needed to meet labor cost objectives. Understands completely all policies related to handling personnel issues. Administers prompt, fair and consistent corrective action. Ensures that the restaurant and crew fully understand and comply with all federal, state, county, local, and municipal regulations that pertain to health, safety and labor requirements of the restaurant, team members, and guests. Assists and/or takes a leadership role with restaurant marketing, advertising, and promotional activities. Understands how to manage all parts of the business including opening, closing, and transition periods. The Supervisor should be able to demonstrate success in managing both high and low traffic times. Our Purpose… To inspire GOOD in people. When you eat good and feel good, you’ll be good. Because good food feeds your better nature. It inspires you to have better eating habits when you’re out and at home; it inspires you to change your relationship with food, and think about how what you eat impacts the environment; it inspires you to share that same goodness with your family and friends; and sometimes, it even inspires you to give back to the communities from where it came. But mostly, it inspires you to continue to put good in, and return, continue to get good out. So as long as we’re in the business of making good food, we’ll be in the business of inspiring good in everyone who eats it. Our Mission… Serving good in everything we do. Good food. Good for our families. Good for our communities. Good for our planet. For us, it’s not just about the food we’re serving. But also about where it came from, how it was grown, the farmers and partners who help us source it, the friendly folks in our restaurants who proudly serve it up all day long, and the guests who eat. Because in our experience, those ingredients are just as important as the ones you can touch and taste. And when you can feel good about those, you can’t help but to feel good about the food. To see what we are all about, check out our website at or our social handle @bgoodofficial! Job Types: Full-time, Part-time Benefits: Dental insurance Employee discount Flexible schedule Health insurance Paid training Experience level: No experience needed Restaurant type: Quick service & fast food restaurant Shift: Day shift Evening shift Morning shift Weekly day range: Monday to Friday Weekends as needed Work Location: In person #J-18808-Ljbffr