Strategic Account Rental Coordinator

Strategic Account Rental Coordinator

Holt of California is proud to be part of the elite group of Caterpillar dealers worldwide. We sell, rent, and service a wide-variety of equipment including large and small construction tractors, forklifts, and prime/stand-by-power generation.

This position is located in Elk Grove CA.

Summary

Strategic account rental coordinator primary responsibility is customer relations with a group of designated accounts and fellow sales representatives. Assist with the full rental and sale cycle, fleet management, and providing excellent customer service.

Essential duties and responsibilities

• Take calls and requests for rental equipment on behalf of designated
• Coordinate and track designated accounts daily equipment pickups and returns, coordinating loop deliveries with dispatching.
• Run reservation, delinquent and other reports to monitor designated accounts equipment availability and facilitate smooth operations.
• Coordinate efforts with branch staff, dispatch, and outside salesperson to ensure customer satisfaction.
• Responsible for timely charge back of rental fleet recovery charges and tire repairs for designated accounts.
• Expected to be highly proficient in using all software pertaining to rental operations including: Telogis, Vision Link, Texada, I Rental, Outlook, Inspct, Solartrak and others, as well as simple understanding of the MS Office Suite products.
• Grow existing rental business by establishing strong relations with designated customer base.
• Utilize jobsite forms and/or customer processes to accurately complete rental agreements.
• Ensure all contracts are efficiently executed completely and accurately.
• Other duties as assigned.

Qualifications

• Accountability - Ability to accept responsibility and account for his/her actions.
• Accurate - Ability to perform work accurately and thoroughly.
• Analytical skills - Ability to use thinking and reasoning to solve a problem.
• Assertiveness - Ability to act in a self-confident manner to facilitate completion of a work assignment or to defend a position or idea.
• Customer oriented - Ability to take care of the customers' needs while following company procedures.
• Detail oriented - Ability to pay attention to the minute details of a project or task.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Problem solving - Ability to find a solution for or to deal proactively with work-related problems.

Education and/or experience

• Associate's degree (A.A.) or equivalent from a two-year college or technical school; or one to two years' construction equipment sales and rental experience and/or training; or equivalent combination of education and experience.

Skills & abilities

• Ability to read, analyze and interpret general business periodicals
• Ability to effectively present information and respond to questions from managers, clients, or customers.
• Ability to calculate figures and amounts such as discounts, proportions, percentages, and volume.
• Candidate must be very multitasking oriented.
• Ability to solve practical problems and deal with a variety of situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Develop business relationships with customers as needed to generate rental agreements
• Able to work in office environment daily
• Patience, adaptability and strong relationship building

Certificates, licenses, registrations

Must have a valid California driver's license and a clean DMV driving report.

Physical demands

• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
• While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee frequently is required to stand, walk, use hands and fingers, handle, or feel objects, tools, or controls; reach with hands and arms; climb or balance; and stoop kneel, crouch, or crawl.
• The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, depth perception, and the ability to adjust focus.

Work environment

• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• The noise level in the work environment is usually moderate.

Compensation

Pay range: $27.00 - $30.00 hourly

Pay range dependent on knowledge, skills, and ability to perform the responsibilities of the job.

Why work for Holt?

Competitive hourly rate of pay with excellent company paid benefits including medical, dental, vision, life insurance, long-term disability, 401(k), profit sharing, nine paid holidays, paid vacation, and paid sick time. Career advancement opportunities and ongoing professional development.

Holt is an equal opportunity employer M/F/V/DV. Holt provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, age, national origin, physical or mental disability, all applicable veteran status or disabled veteran status.