Mental Health Technician

Position Overview
The Mental Health Technician at United Health Services (UHS) supports patients in behavioral health settings by providing direct care, monitoring physical and behavioral well-being, and assisting with daily living activities. This role helps maintain a safe, therapeutic environment, supports structured treatment and recovery activities, and documents patient observations and interventions. Working closely with nursing staff and interdisciplinary care teams, the Mental Health Technician contributes to patient safety, continuity of care, and the day-to-day operations.

Primary Department, Division, or Unit:
M5 Psychiatric, UHS Binghamton General Hospital

Primary Work Shift:
Evening

Regular Scheduled Weekly Hours:
32

Compensation Range:
$19.37 - $28.09 per hour, depending on experience

Job Responsibilities

Essential Functions:

• Deliver compassionate, safety focused patient care by monitoring physical and behavioral status and supporting daily living activities under the direction of nursing staff

• Maintain a therapeutic and secure environment by promoting unit safety, cleanliness, and patient dignity

• Support patient recovery by assisting with structured therapeutic activities and skill building interventions

• Accurately document patient observations, interventions, and outcomes in accordance with clinical and organizational standards

• Collaborate with nurses and interdisciplinary care teams to support treatment plans and continuity of care

• Assist with patient transport, unit logistics, and equipment readiness to ensure uninterrupted clinical operations

• Provide hands-on support during specialized treatments and procedures as trained and assigned

Scope and Impact:

• Contribute directly to patient safety, engagement, and care outcomes within inpatient behavioral health units

• Exercise judgment within defined protocols to identify changes in patient condition and escalate concerns appropriately

• Work under general supervision with accountability for assigned patient care and unit support responsibilities

Compliance and Professional:

• Adhere to HIPAA, safety, and regulatory requirements governing behavioral health and hospital-based care

• Complete required training, competencies, and education-including mandated coursework within established post-hire timelines

• Follow clinical documentation standards, infection prevention practices, and organizational policies

• Safeguard sensitive data by following established security policies and procedures, using systems responsibly, and promptly reporting potential security incidents, risks, or policy violations

• As applicable to your role, support cybersecurity and data protection requirements throughout the supplier lifecycle by coordinating vendor risk assessments, monitoring third-party compliance, and promptly reporting identified supply chain or cybersecurity risks

Additional Expectations:

• Demonstrate UHS Values of Compassion, Trust, Respect, Teamwork, and Innovation in all daily work and interactions

• Execute responsibilities in accordance with organizational policies, procedures, and applicable regulations

• Perform additional responsibilities as required to meet department and organizational needs

Position Qualifications

Required:

• Associate Degree

Preferred:

• Bachelor's Degree

• At least 3 years of healthcare experience working in the healthcare industry in any job function

• At least 3 years of related experience in a role or field that provides transferable skills or knowledge relevant to the position

• At least 1 year of customer/patient-facing experience directly interacting and communicating with the public

Why You'll Love Working at UHS

At United Health Services (UHS), we believe every connection-to patients, to purpose, to each other-makes a difference. That's why we're intentional about supporting our team in ways that go beyond the job. Whether through meaningful benefits, personal growth, or fun along the way, we're here to help you thrive in work and life.

A Culture of Connection - We support each other like family and create space for every voice to be heard. Engagement Councils, peer recognition, and initiatives like Walk in my Shoes for senior leaders are just a few ways we foster belonging and collaboration. Outside of work, we stay connected through team events like trivia, trunk-or-treat, volunteer days, our staff choir, or seasonal celebrations.

Comprehensive Benefits for Life & Family - We offer medical, dental, and vision coverage starting the first of the month after hire for employees working 24+ hours/week. With flexible plan options and coverage tiers, you can choose what fits your life best. Additional perks include discounted childcare through Bright Horizons and voluntary benefits like pet insurance, legal services, and identity theft protection.

Well-Being & Financial Security - From day one, PTO starts accruing so you can take time to recharge. We support your long-term wellness with a 403(b) retirement plan and company match, flexible spending accounts, access to financial advisors, and up to $400/year in wellness rewards. When life gets tough, we're here with 24/7 EAP counseling, virtual mental health support, a food pantry, PTO donation program, and professional attire through the Classy Closet.

Growth That Moves with You - With access to 100,000+ online courses, leadership programs, tuition reimbursement, clinical ladders, and internal mobility, we help you grow wherever your passion leads. We also continuously review compensation to ensure market competitiveness and internal equity, so you can feel confident your work is valued and rewarded fairly.

A Place to Call Home - Located in New York's Southern Tier, UHS offers more than a career-we offer a lifestyle. Enjoy four-season recreation, affordable living, top-rated schools, minor league sports, craft brews, a close-knit community, and more, all within reach of the Finger Lakes, the Catskills, and major Northeast cities.

About United Health Services

United Health Services (UHS) is a locally owned, not-for-profit healthcare system in New York's Southern Tier comprising four hospitals, long-term care and home care services, and physician practices in Broome and surrounding counties. UHS provides healthcare and medical services for two-thirds of the region's population, produces $1.3 billion a year in total economic impact, and boasts a workforce of more than 6,300 employees and providers.


At UHS, our work is guided by our Values of Compassion, Trust, Respect, Teamwork, and Innovation. Whether you provide direct patient care or support behind the scenes, you are part of a shared purpose: to improve the health and well-being of the communities we serve. Every employee plays a meaningful role in fulfilling our mission-we'd love for you to consider joining us!

United Health Services is an Equal Opportunity Employer.

United Health Services, Inc. and the members of the UHS System neither are affiliated with, sponsored, endorsed nor approved by, nor otherwise associated with, Universal Health Services, Inc. (NYSE: UHS), UHS of Delaware, Inc. nor their affiliates, which can be found at