MYSTERY SHOPPER

Applied Concepts LLC

Job Description

About Us and the Role

We will help you start a career. If you enjoy helping others improve their skills, this could be a great career choice for you! Since 1983, Applied Concepts has served the automotive industry by providing training, data, accountability and expert insights. Due to growth we are seeking reliable team members who are looking to grow with us.

We are looking for a detail-oriented and professional individual to join our team as a Mystery Shopper & Customer Experience Evaluator . This role involves acting as a regular customer to engage with auto dealerships over the phone, helping them evaluate and enhance their customer experience. Additional duties may include reviewing customer calls and assisting clients in improving their phone communication skills via practice role play.

Location: Hybrid – Work from home (Monday, Thursday, Friday) and onsite in our Lake Mary, FL office (Tuesday, Wednesday)

Schedule:

Remote: Monday, Thursday, Friday (9:00 AM – 5:30 PM)
Onsite: Tuesday, Wednesday (8:30 AM – 5:00 PM)

Key Responsibilities:

Conduct mystery shopping calls with auto dealerships, displaying genuine interest in the vehicle or service being shopped.
Accurately document and save call details.
Review and analyze actual customer calls as needed.
Participate in practice conversations with clients to enhance their confidence and skills.
Work effectively in a structured, team-centric environment.
Take personal accountability for conduct and communicate any needs in advance.

Qualifications:

Clear speaking voice with a professional tone.
Strong verbal and written communication skills.
Basic computer and typing skills.
Ability to multitask and work independently while being a team player.
Self-driven with a positive, team-first mentality.
Dedicated, disruption-free workspace for remote workdays.

If you are a strong communicator who enjoys evaluating customer interactions and helping businesses improve, we encourage you to apply!

Apply

Vacancy posted 17 days ago

Similar jobs that could be interesting for youBased on the MYSTERY SHOPPER in Lake Mary, FL vacancy

Corporate - HR Assistant
Job Description Job Description Job Description: We are seeking a part-time HR Assistant to support our Human Resources department with a primary focus on front desk coverage, filing, and other administrative duties as assigned. The ideal candidate will be reliable...
Suggested
Contract work
Part time
Work at office
Apidel Technologies
Lake Mary, FL
11 days ago
Market Research Analyst
Senior Market Research Analyst At Frontline Insurance, we are on a mission to Make Things Better, and our Market Research Analyst plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to...
Suggested
Temporary work
Local area
Shift work
Frontline Insurance
Lake Mary, FL
4 days ago
Human Resources Rep - Recruitment
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. HR Assistant Sanford, FL, US About Company: The Father's Table is a privately owned, national dessert manufacturer...
Suggested
Zero hours contract
Work at office
Local area
Flexible hours
ADP, Inc.
Sanford, FL
4 days ago
HR Administrative Assistant
HR Executive Assistant At Frontline Insurance, we are on a mission to Make Things Better, and our HR Executive Assistant plays a pivotal role in achieving this vision. We strive to provide high quality service and proactive solutions to all our customers to ensure that...
Suggested
Permanent employment
Temporary work
H1b
Work at office
Local area
Frontline Insurance
Lake Mary, FL
5 days ago
Human Resources Rep - Recruitment
Human Resources Assistant job at CPH. Sanford, FL. CPH is seeking a talented Human Resources Assistant to join our dynamic team in Sanford, Florida. This is a great opportunity for a skilled professional who exercises a high level of business acumen and attention to detail...
Suggested
Temporary work
kozmetickesluzby.vecnakraska.sk - Jobboard
Sanford, FL
2 days ago
Marketing Assistant
$20 - $22 per hour
Job Title: Marketing Assistant Reports To: Marketing & Communications Manager FLSA Status: Non-Exempt - Full-Time Pay Range: $20-$22/Hour SUMMARY The Marketing Assistant supports the organization’s marketing and communications initiatives through content creation, social...
Full time
Contract work
Work at office
Local area
Afternoon shift
Central Florida Zoo & Botanical Gardens
Sanford, FL
5 days ago
Marketing Assistant: Content, Social Media & Design
Central Florida Zoo & Botanical Gardens is seeking a Marketing Assistant to support marketing and communications initiatives. The role involves content creation, social media management, digital design, and media outreach aimed at enhancing brand awareness. Ideal candidates...
Full time
Afternoon shift
Central Florida Zoo & Botanical Gardens
Sanford, FL
5 days ago
(USA) Personal Shopper - Sam's
$17 - $25 per hour
Sam's Club #4785 1101 Rinehart Rd Sanford, FL 32771-7390 2 open positions R-2650590 $17.00 - $25.00/hr* Shifts may vary Position Summary... What you'll do... Develops and supports Membership by providing information on Membership benefits promoting the value of Company...
Hourly pay
Minimum wage
Full time
Temporary work
Part time
Work at office
Shift work
Walmart Inc.
Sanford, FL
4 days ago
Amazon Warehouse - Shopper / Order Fulfillment Associate $17-$23/hr
$17 - $23 per hour
Amazon is seeking Warehouse Shopper Team Members / Order Fulfillment Associates to work in Amazon fulfillment centers selecting, packing, and preparing customer orders for delivery. Employees are responsible for locating items in the warehouse, picking items using handheld...
Hourly pay
Full time
Work at office
Relocation package
Shift work
Night shift
Weekend work
Amazon
Winter Springs, FL
3 days ago
Entry Level Human Resources Assistant
$75 per hour
Job Description Job Description We are seeking a highly organized and detail oriented HR Assistant to support our fast growing organization . This role provides operational support across HR functions including onboarding coordination, employee support, HRIS assistance...
Temporary work
Work at office
Immediate start
Monday to Friday
Integrative Physical Medicine Serv
Maitland, FL
16 days ago
Marketing Research Analyst
Marketing Research Analyst CareersInFood.com We are seeking a semi‑seasoned Marketing Research Analyst with 5‑10 years of experience to join our dynamic marketing team. In this role you will bridge the gap between data‑driven insights and strategic decision‑making by researching...
Full time
CareersInFood.com
Sanford, FL
1 day ago
HR Admin & Onboarding Specialist
The Father's Table, a private Florida dessert manufacturer, seeks an HR Administrative Assistant in Sanford, FL. You will provide administrative support to HR, maintain records, assist with onboarding and benefits, and handle HRIS data and reporting. You will also help ...
Work at office
ADP, Inc.
Sanford, FL
4 days ago
HR Admin & Onboarding Specialist
The Father’s Table HR department is seeking an HR Administrative Assistant in Sanford, FL to provide administrative and front-line support, maintain employee records, assist with onboarding, benefits administration, and HRIS data. The role acts as Tier 1 support for routine...
The Father’s Table L.L.C.
Sanford, FL
3 days ago
Customer Sales Specialist
$35.96 - $43.95 per hour
Position: Customer Sales Specialist Job Description: Arrow Electronics is a global provider of products, services, and solutions to industrial and commercial users of electronic components and enterprise computing solutions. Arrow Electronics guides innovation...
Hourly pay
Permanent employment
Full time
Temporary work
Work experience placement
Work at office
Local area
Remote work
Work from home
Worldwide
Arrow Electronics
Lake Mary, FL
5 days ago
Service & Sales Representative
$60k - $80k
Service & Sales Representative Discover growth and stability at Auto-Chlor System - Longwood! Join us as a Service & Sales Representative and experience a path of career progression, unwavering stability, and extensive training. Our commitment to your success is ...
Monday to Friday
Auto-Chlor System
Longwood, FL
4 days ago
Salesperson Part Times Sales
$12 per hour
Full-time, Part-time Description Candidate meets and exceeds customer expectations on an ongoing basis. To ensure every customer has been provided an exceptional experience, candidate must work with their team members and provide support to Management, to complete...
Full time
Part time
Shift work
Petroleum Marketing Group Inc
Sanford, FL
a month ago
Salesperson Part Times Sales
$14 - $18 per hour
Company Description Average total pay: $14 - $18+ an hour (hourly base pay + uncapped tiered commission structure, based on meeting your sales goal) Comoto Holdings is America’s largest and fastest-growing omnichannel platform in the powersports aftermarket-products...
Hourly pay
Full time
Part time
Immediate start
Shift work
Cycle Gear Inc.
Sanford, FL
more than 2 months ago
Full-Time Retail Sales Consultant - AT&T Authorized Retailer
$40k - $50k
Ready to level up your career? At Prime Communications, you'll earn competitive pay, develop valuable sales skills, and have the opportunity to grow into leadership roles with the largest authorized AT&T retailer in the U.S. With over 2,000 locations across 48 states, ...
Full time
Local area
Afternoon shift
Prime Communications
Lake Mary, FL
4 days ago
Sales and Service Agent Remote
$69k
Job Description Job Description Remote Insurance Sales Representative | Flexible Schedule | Commission-Based This position offers flexible work hours and clear paths for advancement into leadership and management. You will work remotely, serving clients by providing...
Remote job
Work from home
Flexible hours
HMG Careers
Longwood, FL
2 days ago
Veterinary Sales Associate (Part-Time) - Seminole County, FL
Company Description Trupanion is a leading provider of medical insurance for cats and dogs in North America. Our mission is to help loving, responsible pet owners budget and care for their pets. At Trupanion, we offer a collaborative, casual, and pet-friendly environment...
Base plus commission
16 hours
Part time
Casual work
Live in
Work at office
Work visa
Trupanion
Sanford, FL
1 day ago
Membership Sales Associate
$14 - $16 per hour
Membership Sales Associate As a Membership Sales Associate, you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience. This role is ideal for someone who is motivated, ...
Hourly pay
Immediate start
Flexible hours
Scenthound
Lake Mary, FL
3 days ago
Commercial Sales Representative Painting Services Company Vehicle
Commercial Sales Associate (B2B) CertaPro Painters Orlando Area Salary + Commission | Full-Time CertaPro Painters is a locally owned and operated, family-run painting company serving commercial and residential clients throughout the Orlando area. We are seeking a ...
Full time
For subcontractor
CertaPro Painters of North Orlando
Longwood, FL
5 days ago
Retail Sales Associate
$15 per hour
Sales Associate Base Pay: This role has a minimum base pay from $15.00 per hour with higher starting pay available based on experience. Purpose: Floor & Decor's Sales Associates play a key role in continuously providing customers with friendly, accurate service...
Hourly pay
Full time
Part time
Local area
Monday to Friday
Floor & Decor Holdings
Sanford, FL
5 days ago
Retail Associate
Our values start with our people, join a team that values you! Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream ...
Work at office
Local area
Immediate start
Shift work
Ross Stores, Inc.
Sanford, FL
5 days ago
Sales Specialist
$15 per hour
Want to help pets live their best lives? We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our...
Local area
Flexible hours
Shift work
Night shift
Afternoon shift
Petco
Sanford, FL
2 days ago
Membership Sales Associate
$14 - $16 per hour
Membership Sales AssociateAs a Membership Sales Associate, you will be the first point of contact for customers, responsible for selling memberships, building relationships, and delivering an exceptional experience. This role is ideal for someone who is motivated, coachable...
Hourly pay
Immediate start
Scenthound
Lake Mary, FL
3 days ago
Retail Sales Associate - Part Time
Retail Sales Associate AutoZone's store teams are the frontline of WOW! Customer Service, ensuring that customers find the right parts and solutions for their automotive needs. Store employees maintain well-stocked inventory, assist customers with product selection,...
Hourly pay
Full time
Temporary work
Part time
Local area
Flexible hours
Night shift
Day shift
AutoZone
Sanford, FL
5 days ago
Salesperson - Full-Time Retail
$14 - $17 per hour
Full-Time Retail Sales Associate Position at Cash America Pawn We are currently looking for the right Full-Time Retail Sales Associate to join our Team! $14.00 to $17.00 per hour. We offer an easily achievable commission structure that pays you for every transaction...
Hourly pay
Minimum wage
16 hours
Full time
Work at office
Local area
Flexible hours
FIRST CASH FINANCIAL SERVICES INC
Sanford, FL
3 days ago
Retail Sales Associate - Part Time
$15 per hour
...right fit for their needs. Whether you're recommending new items, handling purchases at the register, or chatting with a first-time shopper, you'll be building trust and showcasing what makes Curaleaf special. If you're passionate about cannabis, love working with people...
Hourly pay
Permanent employment
Part time
Flexible hours
Shift work
Night shift
Afternoon shift
Curaleaf
Sanford, FL
2 days ago
Retail Sales Associate
Our Company Overview: We believe Running Changes Everything . If you believe that, too, we want to talk. With more than 280 stores and a robust e-commerce site, Fleet Feet is the largest running retailer in the country. Catering to more than runners, we pride...
Part time
Flexible hours
Afternoon shift
Fleet Feet
Longwood, FL
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to MYSTERY SHOPPER. Be the first to apply!