Assistant Store Director

Locations: 710 BANCROFT RD, WALNUT CREEK, CA, 94598, US Job Description The Assistant Store Director, along with the Store Director, is responsible for the day‑to‑day operations of the store. The Assistant Store Director has overall responsibility for the store when the Store Director is not present. The Assistant Store Director makes store‑level decisions on hiring, training, disciplinary action, and scheduling. The Company expects Assistant Store Directors to spend more than half their time directing others, managing the enterprise, and activities directly related to those tasks. Individuals experiencing difficulty must contact their District Manager and/or Human Resources for additional training. Responsibilities Overall management responsibility for the operation of a retail grocery store during absence of the Store Director, including store performance, control of cash, inventory and security, customer service, and management of staff. Primarily responsible for operation of the store’s Front End, supervising the front end manager and directing, disciplining and evaluating the performance of front end clerks. Track, analyze and take action to improve store performance by forecasting weekly/daily sales goals and meeting or exceeding established goals. Communicate sales goals, department performance and sales opportunities with staff to ensure positive results. Forecast, schedule, and monitor labor to be consistent with store sales and productivity guidelines and wage budgets; create action plans to address cost control issues. Support Store Director with development and direction in the execution of strategies to improve product placement and appearance. Manage display accuracy and appearance to implement promotions, ensuring products are properly displayed and ordered to maintain in‑stock conditions. Manage issues relating to store maintenance, cleanliness, safety and sanitation. Oversee and manage handling of cash and accounting. Ensure store is secured. Prioritize, plan, and coordinate work activities, and manage time and resources so that work objectives are timely met. Ensure compliance with legal requirements and company policies and procedures, including money handling, check cashing, security, food safety, worker and customer safety, sanitation, consumer protection laws (e.g., recalls), and accurate and timely payment of wages. Focus on customer satisfaction and needs, ensuring employees provide customers with superior service through best practices, training and coaching. Handle customer and employee complaints; make decisions to resolve all complaints in the best possible manner for the customer, employee and the business. Select, train, develop, and manage job performance of store employees; recommend hiring and disciplinary action up to and including termination. Provide constructive suggestions and encouragement, set performance expectations, give honest feedback, and identify assignments to provide others with developmental opportunities. Maintain appropriate professional relationships with union officials and compliance with collective bargaining agreement provisions, if applicable. Maintain positive working relationships with direct reports, peers, supervisors, suppliers, and customers, effectively handling complex or difficult situations involving others. Motivate others to perform the job and work toward common objectives; comply with Company policies and procedures, serving as a role model and instilling a positive attitude in others. Responsible for interviewing and selecting applicants for hire and promotion. Manage the Safety Program, overseeing compliance with the Company’s safety standards and Hazardous Waste Program. Qualifications Education Level: High School Diploma (or equivalent) required; College degree preferred. Experience Level Four or more years of retail or managerial experience required. Retail grocery experience preferred. Skills and Experiences One year of Assistant Manager experience with responsibility for managing a department/team within a multi‑department operation within the retail, hospitality, or service industry required, or two years of Department Manager experience with similar responsibility. Strong planning and organizational skills; strong math and analytical skills. Demonstrated prior customer service and supervisory skills or related experience. Strong understanding of overall retail store operations. Strong leadership and communication skills, both verbal and written. Ability to make quality decisions while working under time constraints. Ability to get along with others. Travel Requirements: None Physical Environment Ability to sit, stand or walk for extended periods of time. Ability to reach, lift, stack, and maneuver objects of varying dimensions and weights up to approximately 55 lbs. May spend long periods of time at a desk or computer terminal. May use calculators, keyboards, telephone, computers and other office equipment in the course of normal workday. Stooping, bending, twisting, and reaching may be required in completion of some job duties. Workday is fast paced; holiday, evening and weekend work may be required. Benefits Diverse & Inclusive Work Culture Competitive pay with weekly payroll Access to up to 50% of your earned wages before payday, via partnership with Stream Comprehensive benefits for eligible associates, including Medical, Dental, Vision, 401(k), and more. Paid time off: vacation, holidays, and sick leave. Pay Transparency Starting rates will be no less than the local minimum wage and may vary based on criteria such as location, experience, and qualifications. Candidates with unique qualifications may be considered for compensation above this range. Benefits may include medical, dental, vision, disability and life insurance, sick pay, PTO/Vacation Pay or Flexible Time Off, paid holidays, bereavement pay, and retirement benefits (pension and/or 401(k) eligibility). Associates in this position may be eligible for a quarterly bonus. Albertsons is an Equal Opportunity Employer. The Company does not discriminate on the basis of race, gender, ethnicity, religion, national origin, age, disability, veteran status, gender identity or expression, sexual orientation, or any other basis prohibited by law. Consistent with applicable state and local law, the Company will consider for employment qualified applicants with arrest and conviction records. We endeavor to make this site accessible to any and all users. 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