Case Manager (Bilingual English/Spanish)- Intermittent Hybrid/Remote

Position Summary:

As a Case Manager in our Health Home Department , you will develop an individualized care plan for your patients with an end goal of placing them on a path to a healthy lifestyle with the reduced need for hospitalizations. Health Home is not a physical place, nor a residence, nor a 'Home Health' program. Instead, it is a specialized service provided to patients that are enrolled in Medicaid whom have two or more chronic health conditions (e.g. Asthma, Diabetes) or other qualifying conditions that include HIV/AIDS, or SMI.

Minimum Qualifications:

• A Bachelor's degree in Social Work, Psychology, Sociology, Human Services, or related field of study.

• 2 years of experience in case management, community outreach, 2+ years of experience providing direct care management services required.

• Excellent oral and written communication skills.
• Comfort and flexibility with carrying out field work and home visits.
• Understanding of use of electronic record keeping and treatment planning/case notes.
• Bilingual Spanish/English, required.

Key Duties:

• Conducts screening and assessments in order to develop a comprehensive and individualized plan of care.
• Collaborates with co-workers and other departments to allow for patient to overcome obstacles through impactful care coordination (health care providers, mental health providers, and behavioral health providers).
• Conducts home visits, meets with patients in our health centers, conducts check-in calls, and other means of contact. Enters case notes into electronic records.
• Provides case management, patient education, advocacy and referrals for services (e.g. housing, social services, benefits/entitlements, food programs, etc.).
• Participates in interdisciplinary team meetings and quality improvement initiatives.

Starting Compensation: Minimum $47,560 per year; Maximum $51,560 per year

As a full time associate at Urban Health Plan, you'll enjoy:

• Fully funded Health Insurance for you/73.5% funded Health Insurance for your family
• Dental,Vision, and prescription Coverage
• 401(k) Retirement Savings (including 3% annual employer contribution)
• Comprehensive time off including paid vacation, personal time, sick time, and paid holidays (including your birthday!).
• Flex Spending Accounts (Health care, Dependent Care, and Commuter Benefits)
• Entertainment Discount Programs
• Employee Assistant Programs
• Eligibility to apply for Public Service Loan Forgiveness Program (PSLF)
• Fitness Discounts and Perks through our medical plan
• $50,000 term life Insurance

Work Environment Type, Location, and Schedule:

The Health Home Case Manager is currently an intermittent hybrid role conducted primarily remotely (from home) with required onsite days each week for team meetings and home visiting.


The Health Home Case Managers work schedules 8:00am-5:00pm or 8:30am-5:30pm, Monday through Friday.


About Urban Health Plan:

At Urban Health Plan (UHP) our mission is to continuously improve the health of communities and the quality of life of the people we serve by providing affordable, comprehensive, quality, primary and specialty health care and by assuring the performance and advancement of innovative best practices. At UHP, our commitment to provide patient-centered, holistic, quality health care, is part of a tradition started by our founder, Dr. Richard Izquierdo, more than 50 years ago. That tradition continues today by promoting excellence in everything that we do.


UHP is an equal opportunity employer. M/F/D/V. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, gender identity, gender expression, national origin/ancestry, citizenship status, disability, age, marital or family status, and military or veteran status.

Job Requirements