Field Account Manager

Join the Research Triangle's Trusted Multifamily Flooring Partner.

Hire must reside in Raleigh, Durham, Chapell Hill or surrounding communities.

Ready to make your mark in Raleigh | Durham's multifamily housing market? As a Redi Carpet Field Account Manager, you'll combine relationship-building, customer service excellence, and sales success while representing an industry-leading brand trusted by property managers and owners for quality and dependable service.

About the Role

Exceeds sales and profit targets in a designated territory by implementing sales and marketing programs and establishing both short and long-term sales strategies. Drives growth by securing profitable new accounts through industry research, networking, and proactive prospecting. This position requires operation of a company vehicle, or a personal vehicle and such operation is done consistently more than 50% of the average work week. If selected for this position, the company will run a Motor Vehicle Record (MVR) report. A requirement of this position is an acceptable MVR report.

Responsibilities

• Manages sales and customer retention initiatives efficiently to enhance overall sales performance, profitability, and customer satisfaction, while also overseeing the planning, forecasting, and reporting of sales activities and competitive pricing tactics.
• Generates a strategic sales call schedule and engages in face-to-face customer visits to identify vital opportunities and enhance sales revenue through the promotion of value-added solutions, skillfully navigating objections, and adversities.
• Identifies, develops, and maintains a pipeline of qualified, managed accounts to meet or exceed total sales and margin plan using a company designated customer relationship manager tool.
• Focuses on new account opportunities by utilizing effective cold call strategies to facilitate territory account growth opportunities.
• Implements approved sales strategies to achieve targeted sales outcomes and foster valuable customer relationships, all while maintaining industry-specific product knowledge and a deep understanding of specialized services to effectively cater to client accounts.
• Utilizes Salesforce reporting and data analysis to identify opportunities within territory for sales and revenue growth objectives.
• Reviews customer portfolio to identify and drive action with underperforming accounts.
• Collaborates with inside sales to support business growth and development.

Qualifications

• Typically requires BS/BA in a related discipline.
• Generally 5-8 years of experience in a related field OR MS/MA and generally 3-5 years of experience in a related field.
• Certification is required in some areas.

Required Skills

• Bachelor’s degree in business administration or a related field.
• Business-to-Business sales experience including experience using various sales techniques such as Consultative or Solution Based Selling.
• Proficiency with Salesforce.

Preferred Skills

• Experience in the multifamily housing market.
• Strong relationship-building skills.

Equal Opportunity Statement

The company is committed to diversity and inclusivity in the workplace.