Pizza Team Member

The entry-level Pizza Team Member position is vital in delivering exceptional customer service and ensuring smooth restaurant operations. This role provides an opportunity to develop foundational skills in hospitality, problem solving, and quality assurance within a dynamic team environment. Key Responsibilities Provide outstanding customer service to our guest with Texas Hospitality by addressing their needs and inquiries Answer incoming phone calls promptly and professionally Prepare and assemble pizzas, salads, and desserts according to Mattenga’s recipes. Maintain cleanliness and sanitation of work areas and equipment to ensure a safe environment Assist team members with daily operational tasks to support efficient restaurant functioning Identify and resolve customer concerns or issues with a focus on satisfaction Follow safety protocols and quality standards consistently in all tasks Required Qualifications Must have reliable transportation to and from work. Must have current food handlers' certificate and TABC if applicable. To serve alcohol, you need to be at least 18. Ability to receive constructive feedback, criticism, direction, redirection, training or coaching well Knowledge in counting money Knowledge in reading recipes and use measuring cups/spoons Strong problem-solving skills and attention to detail Ability to work in a fast-paced environment Basic understanding of food safety and sanitation practices Strong problem-solving skills and attention to detail Ability and willingness to wash dished, empty trash cans, sweep, mop, clean equipment, serve customers, wipe tables, deep cleans, clean restrooms, prep, open/closing duties. Preferred Qualifications Previous experience in customer service or food service roles Knowledge of restaurant operations and food preparation Ability to work flexible hours including evenings, weekends and holidays. Team-oriented mindset with a positive attitude Application Process Upload resume or apply without one AI-powered application review Potential AI interview invitation About Mattenga's Pizzeria Schertz Company Overview 30092023, 2024, 2025 Choice San Antonio's Favorite Pizza2025 Pizza Today Pizzeria of the Year2025 KSAT Pizza of the Year2025 Pizza Fest San Antonio's Judge's Choice2025 Pizza Fest San Antonio's Kid's Choice Mission Mattenga's gathers friends and families together to deepen relationships for the glory of God. Vision We train people for success in life through excellence and diligence. Culture Texas Hospitality.Mattenga’s guests must experience the definition of Texas Hospitality when they come in our location. This means a big smile, a warm “Welcome to Mattenga’s, y’all” and very attentive service throughout the entire time they are with us. This also means that we let each guest know that we are looking forward to seeing them come back again soon. “Y’all come back soon, ya hear?”INVESTMattenga’s is all about investing. We invest in ourselves so we can serve others. The best investment one can make is in one’s personal growth, modern language for gaining wisdom from what others have learned and applying it to our lives and business. 2T22ENGINEEREDMatt and Enga met at engineering school. We engineer everything we can to deliver the service, efficiency, fast and accurate , experience we can. To do it, we have to use precisely engineered machines (checklists) to deliver on our 10-20-30 rule consistently. Ecc 9:10WIN X3First, our customers must win from coming to Mattenga’s. They must experience the love in the living room, they must get their food fast, and they must get the right food.Second, our team must WIN when they work at our company. This must be an opportunity for everyone to grow, to learn and to serve the community around us.Third, our company must win in order to make the first two possible. This means the company is profitable, expenses are in line, and we live #nowaste 1 Cor 10:31 Our Values A great Mattenganite at Mattenga's Pizzeria is dependable, honest, and passionate about delivering excellent service. They show up on time, work hard during busy shifts, and treat customers and teammates with respect. With strong ethics and a positive attitude, they take pride in cleanliness, food quality, and teamwork—making the restaurant a welcoming place for everyone. A Mattenganite follow the Mission and Core values of the company and ensures the 3Xwin. Integrity – Always honest and trustworthy in actions and decisions. Accountability- Takes responsibility for actions and outcomes, both good and bad. Reliability - Consistently meets deadlines, shows up on time, and follows through on commitments. Teamwork- Collaborates effectively, respects others’ contributions, and supports team goals. Adaptability- Embraces change, learns quickly, and adjusts to new challenges or environments. Initiative- Proactively seeks solutions, takes action without being asked, and goes beyond the minimum. Communication- Expresses ideas clearly, listens actively, and keeps others informed. Professionalism- Maintains a respectful, courteous, and composed demeanor in all situations. Growth Mindset - Seeks feedback, learns from mistakes, and strives for continuous improvement. Customer Focus- Prioritizes the needs of guest or stakeholders and works to exceed expectations. Employee Benefits Eligibility at Mattenga's:We believe in supporting our team from day one. After your first 30 days of employment, you’ll become eligible for a range of employee benefits designed to promote your health, life, and overall well-being. This waiting period allows us to ensure a smooth onboarding experience while confirming mutual fit.Once eligible, you’ll gain access to benefits such as health insurance, urgent care, disability, and life plans —because we’re invested in your long-term success. Colonial Insurance A-Pex Medical Ready to Apply? Take the next step in your career journey. Upload your resume and let our AI-powered system match your skills with this exciting opportunity at Mattenga's Pizzeria Schertz. #J-18808-Ljbffr Mattengas Goombas Pizzeria, LLC