ADMINISTRATION - Medical Records Specialist

Working Together for A Better Tomorrow!

Are you passionate about mental health and looking for a meaningful career where you can make a real impact? Legacy Behavioral Health Services is seeking a Medical Records Specialist to join our team in Admin. In this role, you’ll play a key part in supporting individuals and families throughout South Georgia with compassionate, high-quality behavioral health services.

The Medical Records Specialist coordinates and fulfills medical records requests for the entire organization. This position validates requestor identity, authority, and required authorizations; identifies and prepares responsive records; verifies the accuracy, completeness, and appropriate scope of each release; delivers records through approved secure methods; and calculates, collects, and documents applicable fees. The specialist safeguards confidential information and performs all work in accordance with HIPAA, applicable federal and state requirements, and organizational policies and procedures.

Requirements

• Bachelor’s degree in health information management, healthcare administration, business administration, or a related field
• Prior experience processing releases of information or medical records requests in a healthcare or behavioral health setting.
• Familiarity with subpoenas, legal requests, record-retention requirements, invoicing, and payment reconciliation.
• Experience in medical records, health information, release of information, administrative records, or related functions.
• Working knowledge of confidentiality requirements, HIPAA privacy standards, and the minimum-necessary principle.
• Ability to review requests and authorizations for completeness, validity, scope, dates, and delivery instructions.
• Strong attention to detail, organization, time management, problem-solving, and written and verbal communication skills.
• Ability to work independently, manage multiple requests and deadlines, perform basic fee calculations, and handle payments accurately.
• Proficiency with electronic health record systems, document-management tools, secure delivery platforms, email, and standard office applications.

Preferred Education, Experience, and Skills

• Current certification such as Registered Health Information Technician (RHIT) or Certified Release of Information Specialist (CROI), if applicable.

Benefits

• Health insurance: Quality, affordable coverage through State of Georgia employee benefit plans.
• Competitive pay
• 24 Days of paid leave in your first year
• Retirement Plans: Automatic 2% employer contribution to your 401(k), plus a 3% match after one year.

Why Legacy?

Legacy Behavioral Health Services is a leading provider of mental health and substance use services across 10 counties in South Georgia. Our mission is rooted in transforming lives through compassionate, individualized care.

Working Conditions

Work is performed in a well-lighted, temperature-controlled, and humidity-controlled environment. May be requested on occasion to travel to trainings, conferences, and meetings as an organization representative. May be requested to travel within the sites in the organization. Ability to perform remote work from home office. Maybe exposed to infectious diseases.

Work Environment

Sit, walk, and stand, may spend up to twenty-five percent of working time standing/walking. Lift, carry, push, pull generally, not more than 20 pounds. Bend, stoop, and kneel; occasional bending and kneeling may be required in troubleshooting equipment. Manual dexterity/wrist and hand repetitions: good manual and finger dexterity is needed; up to fifty percent of working time may be spent using a computer keyboard. Vision, hearing, speaking, must have good visual acuity and depth perception to operate the computer system; speaking and hearing are essential to the communication needs of the position. Must be physically and emotionally fit to work in a stress-filled environment to meet deadlines and deal with crisis situations. Occasional travel to off campus locations using LBHS vehicle may be required

ALL RELEVANT INFORMATION IS SUBJECT TO VERIFICATION

Position opened to: ALL QUALIFIED APPLICANTS

Internal Applicants must be in their current position for 6 months with no disciplinary action unless the position available is within your current department and you have been employed in your current position for 1 month without any disciplinary action.

Drug-Free and Smoke Free Workplace/ Equal Opportunity Employer