Director, Business Intelligence

The Director of Business Intelligence owns the enterprise business intelligence strategy, reporting roadmap, and data governance framework for RBDC, ensuring analytics capabilities scale to support organizational growth and strategic decision-making. This position involves close collaboration with various departments to establish and refine performance metrics, ensuring that Key Performance Indicators (KPIs) are carefully selected and effectively monitored. The Director’s responsibilities include enhancing business processes across the organization to maximize efficiency, particularly by reducing non-productive field time.

Leading a team of analysts, the Director oversees the generation of a comprehensive suite of reports, including process-focused, tactical, and exploratory analyses, as well as national scorecards. These analytical tools are vital for the Sales, Talent, and Operations teams to monitor performance and propel the organization forward. In essence, the Director of Business Intelligence is instrumental in embedding data-driven insights into the core of the organization’s operational excellence and growth strategies. While reporting is the ‘day to day’ of the role, the next key element is to advance and elevate our current reporting systems and streamline reporting into automated reporting.

Areas that play to your strengths

All the responsibilities we'll trust you with:

• Lead a team of analysts to deliver strategic reports, insights, and analyses that drive informed decision-making.

  Lead a team of six analysts to deliver comprehensive, centralized process-related, tactical, and exploratory sales reports, as well as national scorecards for Sales, Talent, and Operations.

• Lead the evolution of RBDC's business intelligence architecture, including data governance, reporting platforms, cloud-based data environments, and self-service analytics capabilities.

  Ensure that reporting suites continue to evolve to support distribution and sales growth by leveraging data insights and identifying innovative data solutions.

• Partner with RBNA Sales LT and reporting teams to ensure alignment across company reporting and strategic objectives.

  Collaborate with departments to define performance measurement methodologies, including KPI selection and tracking mechanisms.

• Leverage expertise in the sales data ecosystem (Trade Sales, Off Take, Customer Profitability Management, Financial Sales, Inventory, etc.) to generate cross-functional insights.

  Lead sales planning efforts and KPI development.

• Develop dashboards and self-service tools to provide visibility and establish standardized frameworks for ad hoc reporting.

• Analyze and recommend improvements to data quality and reporting system automation in support of strategic initiatives.

  Evaluate current reporting systems and streamline backend data connections to improve usability, scalability, and end-user adoption.

EXPERIENCE

Your areas of knowledge and expertise

that matter most for this role:

• 8+ years of business intelligence, analytics, reporting, or data strategy experience, including 6+ years leading high-performing teams.
• Bachelor's degree from an accredited college/university or equivalent work experience; Master's degree from an accredited college or university preferred
• Capability in coding languages such as Python or R including SQL
• Previous experience in cloud based data platforms, taking raw data and being able to create reporting from it, i.e. Databricks or Snowflake
• Proficiency in BI Platforms such as Tableau or PowerBi with ownership of creation, sustainment and improvements to the reporting/systems
• CRM tools and BI tool proficiency with the ability to create and distribute dashboards
• Experience building and scaling business intelligence capabilities, reporting architecture, and data platforms in large, multi-site organizations preferred.
• Understanding of statistical methodologies including linear regression, logistic regression, etc. and expertise in at least one analytical software package such as Excel, SAS, and/or related
• Expertise in project management with strong organization, time management, presentation and multi-tasking skills
• Proficient with Microsoft Office Suite applications including Word, PowerPoint, Outlook and Excel, with the ability to perform complex functions within Excel in order to manipulate and calculate data for analysis
• Employee must regularly lift and/or move up to 25 pounds as needed
• Employee frequently is required to walk and sit.
• Employee is occasionally required to stand and stoop, kneel, crouch, or crawl.
• Exposed to moving mechanical parts and outside weather conditions.

• Travel 10-20%
• Permanent
• Benefits eligible