Service Desk Personnel
KRISCON
Service Desk Personnel Location : Nashville, TN 37243 Estimated Duration : 08/17/2026 - 08/17/2027 Days : Monday Yes Tuesday Yes Wednesday Yes Thursday Yes Friday Yes Saturday No Sunday No Hours/Day : 7.5 Time Zone CST Shifts Start Time End Time Description Active Shift 1 8:00 AM 4:30 PM Yes Description THIS REQUISITION IS BEING REOPENED FOR ADDITIONAL CANDIDATE SUBMISSIONS Must be able to lift at least 50 pounds. IT Call Center Experience preferred - Able to handle call volume of up to 30 calls per day. People/Customer Service skills required Printer Administration and Troubleshooting - Server Print Queue, and local Queues Active Directory Management - Able to navigate Different OUs - Able to look up attributes - Able to reset password and unlock accounts. iOS Management, Support, and Deployment - Setting up new phones/Ipads - Resetting iTunes accounts - Resetting network settings - Backup/Restore device data Video Conferencing - Cisco WebEx - MS Teams - Cisco Presence video solutions Network troubleshooting - Internal vs external - VPN - LTE - Wifi Application Troubleshooting - Account permission - Compatibility settings - Browser vs installed Remote support - MSRA - RDP - TEAMs - Webex Hardware Deployment ServiceNow - Ticket management - Ticket assignmentbfb3568a-762b-4989-884b-a9682aa104ca
Vacancy posted 4 days ago
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