Technical Business Analyst

Brooksource

Technical Business Analyst

Longterm Contract

We are seeking an experienced Technical Business Analyst to support complex Order Awareness, delivery experience, and software development initiatives . This role serves as the bridge between business stakeholders and engineering teams, ensuring business needs are clearly understood, analyzed, and translated into actionable technical requirements.

The ideal candidate will have experience supporting systems and processes that impact the customer journey following order placement, including order tracking, customer communications, delivery execution, and related operational workflows. A strong understanding of APIs, system integrations, data flows, and application architecture is required. While hands-on development experience is not required, candidates must be comfortable working closely with technical teams to define and deliver solutions.

This individual will work closely with a Technical Delivery Manager (TDM) , partnering on requirements discovery, solution definition, backlog readiness, and successful project delivery.

Key Responsibilities

• Gather, analyze, and document business and technical requirements.
• Facilitate discovery sessions with business and technical stakeholders.
• Translate business needs into functional and technical requirements.
• Create and maintain epics, features, user stories, and acceptance criteria.
• Develop wireframes, process flows, use cases, and other analysis artifacts.
• Collaborate with engineering and architecture teams to define solution approaches, integrations, and technical requirements.
• Facilitate backlog refinement and ensure stories are development-ready.
• Analyze impacts, dependencies, and edge cases across systems and processes.
• Support testing and user acceptance activities by validating requirements and expected outcomes.
• Drive clarity and alignment between business and technical teams throughout the delivery lifecycle.

Required Qualifications

• Experience as a Technical Business Analyst supporting software development projects.
• Strong experience gathering and documenting business, functional, and technical requirements.
• Proven experience creating user stories and acceptance criteria in Agile environments.
• Strong understanding of REST APIs, integrations, and system-to-system interactions.
• Experience creating wireframes, process maps, workflow diagrams, and related documentation.
• Strong analytical, problem-solving, and communication skills.
• Ability to work effectively with business stakeholders, engineers, architects, and QA teams.

Preferred Qualifications

• Experience supporting Order Awareness, delivery experience, customer communications, or related operational platforms.
• Experience with Jira, Confluence, or similar Agile tools.
• Familiarity with microservices, event-driven architectures, and modern integration patterns.
• Experience supporting high-volume transactional systems.

This is a consultative role focused on requirements discovery, analysis, user story creation, and solution definition. The successful candidate will help ensure business needs are translated into clear, actionable work that enables engineering teams to deliver high-quality solutions.

Accepting applications through October 7, 2026

About Us:

At Brooksource, relationships are the foundation of everything we do. Since 2000, we’ve built lasting partnerships with clients, consultants, and internal teams to deliver an exceptional experience across every engagement. As a trusted IT and Engineering services provider, Brooksource supports Fortune 500 organizations through Experience-Driven Staffing, Professional Services, and Elevate, our proprietary Workforce Transformation program. Whether you're hiring for software development, cloud computing, cybersecurity, data analytics, or enterprise IT, our customized staffing solutions are designed to align with your company’s unique goals, culture, and technology stack. We offer flexible hiring models, including contract, contract-to-hire, and direct placement to meet your evolving business needs. We are a certified partner of leading platforms, including Salesforce, AWS, Microsoft, and Google Cloud, enabling us to deliver scalable, end-to-end technology solutions. With a growing national footprint, Brooksource is redefining expectations in IT consulting, engineering services, and technology workforce solutions.

EEO Statement:

Brooksource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal,

state, or local laws and ordinances.

Benefits & Perks

Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.

Pay Disclaimer:

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.