Hotel Front Desk Staff
Platinum Hospitality Group LLC
Job Description
Job Description
We are seeking a Hotel Front Desk Staff to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency. You are a friendly individual who genuinely enjoys being around people and who can manage multiple tasks at once. Previous customer service experience is required.
Responsibilities:
- Greet guests upon entry of hotel to provide positive first impression.
- Assist guests with the arrival and departure from hotel.
- Take hotel reservations via telephone confirming guest information, room selection, price, and guarantee method.
- Understand the importance of responding quickly to guest needs and complaints.
- Maintain sincere interest in providing stellar customer care.
- Ability to process information quickly and accurately.
- Communicate pertinent guest information to designated departments.
Qualifications:
- Previous experience in customer service, front desk service, or other related fields
- Ability to build rapport with guests
- Strong organizational skills
- Excellent written and verbal communication skills
Vacancy posted 9 days ago
Similar jobs that could be interesting for youBased on the Hotel Front Desk Staff in Durham, NC vacancy
- ...leading with ART, 21c Museum Hotels is one of the pioneering examples... ...Reports To: Night Manager/Front Office Manager General Purpose... ...beverage outlets, rooms/front desk, gift shop, etc.) to provide... ...Basic supervision of 3rd shift staff, including contracted security...SuggestedNight shift
JO&JOE
Durham, NC2 days ago - ...Front Desk Agent If you love saying YES and enjoy engaging with the community by leading with ART, 21c Museum Hotels is one of the pioneering examples of bridging the worlds of art and hospitality. We combine a multi-venue contemporary art museum, boutique hotel and...SuggestedWork at officeNight shift
JO&JOE
Durham, NC2 days ago - ...and follow cash handling procedures; Handle guest mail and messages with respect to privacy and professionalism; Stay knowledgeable about the hotel brand, travel programs, and special offers; Respond quickly to calls, lobby visitors, and team members needing assistance...Suggested
Concord Hospitality
Durham, NC3 days ago - ...varied shifts. Handle guest complaints ensuring guest satisfaction. Process all check-ins and check-outs according to established hotel requirements. Adhere to payment, cash handling and credit policies/procedures. Generate, print, and distribute daily reports...SuggestedLocal areaFlexible hoursShift work
Shaner Hotel Group
Durham, NC5 days ago - Description As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating memorable... ...to privacy and professionalism Stay knowledgeable about the hotel brand, travel programs, and special offers Communicate guest...SuggestedFull timeTemporary workShift workAfternoon shift
- ...excellent guest service during the late shift. You'll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and...Full timeTemporary workNight shiftAfternoon shift
Concord Hospitality
Durham, NC2 days ago - ...the hospitality industry, down to every employee, position, and hotel. Job Summary Balance room, restaurant and bar daily work.... ...and reset the systems for next day operations. Also works as a front desk agent during shift as needed. Essential Job Functions...Part timeLocal areaImmediate startShift workNight shift
Driftwood Hospitality Management
Durham, NC5 days ago - ...Night Auditor The Hotel Night Auditor for Summit Hospitality Group is responsible for... ...Responsibilities: Run audit reports/journals from Front Office Systems Prepare daily revenue... ...and corrects discrepancies in the Front Desk System Ensures complete guest...Full timeWork at officeLocal areaFlexible hoursShift workNight shiftAfternoon shift
Summit Hospitality Group
Durham, NC1 day ago - ...Front Desk Agent At Summit Hospitality Group hotels, the Front Desk Agent works directly with the public to Check-In and Check-Out guests and to achieve outstanding guest service as measured by brand standards for Marriott, Hyatt, and Hilton. Responsible for providing...Full timePart timeLocal areaFlexible hoursShift workNight shiftAfternoon shift
- ...industry, down to every employee, position, and hotel. Job Summary Greets and registers... ...standing and movement throughout front office areas. Verify and imprint credit... ...member handbook). Assists other Front Desk Personnel when need. Perform any related...Local areaImmediate startFlexible hoursShift workWeekend work
- ...Front Desk Clerk As a Front Desk Clerk or Guest Services Clerk at Concord Hospitality, you will be at the hub of guest interaction, creating... ...to privacy and professionalism Stay knowledgeable about the hotel brand, travel programs, and special offers Communicate guest...Full timeTemporary workShift workAfternoon shift
- ...Applicants should have a minimum of two years' experience in a similar role with strong leadership and communication skills. Knowledge of hotel management software is preferred. This position offers flexible hours, including weekends, and requires a reliable source of...Flexible hoursNight shiftAfternoon shift
- ...Durham, North Carolina, to deliver exceptional guest service during the night shift. This role is crucial for handling front desk operations, monitoring hotel activities, and ensuring the security and comfort of guests. The ideal candidate has prior hospitality experience,...Night shift
- ...Front Desk Guest Service Representative The Front Desk Guest Service Representative is responsible... ...service to our guests and upholding hotel standards, while working with members of... ...consistently friendly attitude toward guests and staff. Must be able to easily and frequently...Work at officeAll shiftsNight shift
Comfort Inn/Red Roof Inn
Durham, NC2 days ago - Daly-Seven-Hotels in Durham, North Carolina is seeking a Night Auditor responsible for front desk operations and financial reconciliations during overnight hours. The role involves customer service, performing audits, and maintaining cleanliness. Ideal candidates should...Night shift
- ...Hospitality Group, we are looking for a reliable and detail-oriented Night Auditor to oversee the hotel's overnight operations. In this role, you will combine front desk duties with accounting responsibilities, ensuring that financial transactions are reconciled, and guest...Full timeNight shiftDay shift
Parks Hospitality Group
Morrisville, NC2 days ago - Financial Analyst Pride-Health offers eligible employees comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability...Local area
PRIDE Health
Durham, NC4 days ago - Daly-Seven-Hotels in Morrisville is seeking a dedicated Night Auditor responsible for maintaining front desk operations and reconciling financial records overnight. The ideal candidate should have experience in a similar role and the ability to manage multiple tasks accurately...Night shift
- Summary: The Night Auditor is responsible for maintaining the front desk and reconciling the hotel's financial records during overnight hours, ensuring accuracy and assisting guests with their needs. The Night Auditor is to report ten minutes before shift change time....TraineeshipLocal areaAll shiftsShift workNight shift
- Summit Hospitality Group - - Responsibilities: Greet guests promptly and courteously at check-in/check-out; Answer questions in a friendly, professional manner; Maintain lobby area to be clean and orderly; Assist with ordering supplies and coding invoices for payment; ...
Summit Hospitality Group
Durham, NC4 days ago - PruittHealth - - Responsibilities: Answers incoming telephone calls and direct to appropriate person or department.; Maintains confidentiality of all pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing...Immediate start
PruittHealth
Durham, NC5 days ago - ...design, room design, and payments Communicate event timelines to ensure deadlines are met with our guests, management, and kitchen staff Coordinate appointments and scheduling of events Conduct post-event follow-up to ensure guest's satisfaction Coordinate...Hourly payTemporary workCasual workWork at officeLocal areaFlexible hoursShift workWeekend work
Cooper's Hawk
Durham, NC9 days ago $65k - $115.8k
Executive Assistant To The Chief Information And Data Officer Clorox is the place that's committed to growth for our people and our brands. Guided by our purpose and values, and with people at the center of everything we do, we believe every one of us can make a positive...Summer workWork at officeFlexible hoursClorox CO
Durham, NC1 day ago$18 - $22.84 per hour
Office Clerk Work Arrangement: On-Site Requisition Number: 270544 Regular or Temporary: Regular Location: Durham, NC, US, 27710 Personnel Area: CENTRAL ADMIN MANAGEMENT CTR Date: May 28, 2026 Be You. Be Bold. Choose Duke. Be You. At Duke, we value the essential contributions...Temporary workWork experience placementWork at officeDuke University
Durham, NC11 hours ago- ...outstanding client service. Our team is made up of the best talent in the hospitality industry, down to every employee, position, and hotel. JOB SUMMARY Clean and maintain all corridors, vending areas, elevators and landings and service areas on guest room...Shift work
Driftwood Hospitality Management
Durham, NC2 days ago - Receptionist Position at Southpoint Animal Hospital Welcome to Southpoint Animal Hospital, where our mission is centered on compassionate, advanced patient care and fostering deep community trust. That dedication is reflected in our exceptional 4.9-star Google rating...Hourly payLocal areaImmediate startFlexible hours
Crawford Animal Hospital
Durham, NC6 days ago - Receptionist Position at Southpoint Animal Hospital Welcome to Southpoint Animal Hospital, where our mission is centered on compassionate, advanced patient care and fostering deep community trust. That dedication is reflected in our exceptional 4.9-star Google rating...Local areaFlexible hours
Mission Pet Health
Durham, NC4 days ago - Role Overview The Billing and Administrative Assistant is a part-time position that supports the day-to-day financial and administrative operations of the company by managing receivables, collections, office operations, and administration. This role plays a key part ...Part timeSummer workWork at officeLocal areaFlexible hours
Triangle Media Partners
Durham, NC2 days ago - ...Front Desk Team Member Discover a rewarding career path with Avance Care, where innovation meets compassion. Avance Care is rapidly growing, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte region, and Wilmington, NC, and...Local area
Avance Care
Durham, NC1 day ago - ...communication skills. Key responsibilities include handling phone calls, managing appointments, and interacting with residents and staff professionally. Competitive benefits are offered, including health insurance and paid time off. #J-18808-Ljbffr Croasdaile Village Retirement...Part time
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Hotel Front Desk Staff. Be the first to apply!
Related searches
- hotel staff Durham, NC
- medical call center receptionist Durham, NC
- nursing home receptionist Durham, NC
- customer service front desk receptionist Durham, NC
- hr receptionist Durham, NC
- pool receptionist Durham, NC
- receptionist fitness Durham, NC
- spa receptionist Durham, NC
- dental front office receptionist Durham, NC
- bilingual spanish receptionist Durham, NC