Senior Manager, HR Technology & Digital Transformation

Senior Manager, HR Technology & Digital Transformation at Blue Shield of California . About The Role The People & Engagement Technology team is a critical member of the IT Applications organization and is responsible for providing technical and functional leadership for multiple HR Technology products in the Corporate Platform. It provides product and system solutions to support digital transformation, automation, application security, regulatory compliance, and end‑user support. The Senior Manager will report to the Senior Director, People & Engagement Technology. In this role you will be a strategic leader who is solution‑driven, results‑oriented, and will work collaboratively across the enterprise to evaluate vendor solutions, design, build, and implement technology solutions, and manage and enhance deployed applications. The ideal candidate brings expertise in AI‑driven HR solutions, technical integrations, and emerging HR technology trends to enhance automation, analytics, and overall HR technology strategy. Responsibilities Develop and evaluate new product concepts, designs, and/or enhancements to existing product design that reflect business and user needs. Stay updated on external market trends, emerging technologies including AI and machine learning, technology trends and competitors to bring innovative solutions to meet business needs. Identify and implement AI‑driven solutions to improve HR processes and employee experience. Provide input to new products, processes or standards in operational plans that will have some impact on the achievement of overall function results. Partner with P&E Technology leadership team to establish operational plans and measure through dashboard reporting to show progress, risks/opportunities, and results. Partner with business stakeholders and lead through influence to conduct strategic planning and create product roadmap. Define and drive product vision, roadmap, prioritization and plan functionality. Serve as one of the primary HR Technology leaders for the ERP Transformation initiative partnering with system integrators, IT teams, and business stakeholders to ensure timely and successful deployment. Oversee configuration, testing, data migration, integration, security, and privacy activities. Accountable as ‘quarterback’ for leading strategic and application development from concept to production, including partnering with COE stakeholders and providing oversight of end‑to‑end solution design, build, test, and deployment for scope of applications. Manage and execute product roadmap for multiple products to keep it on‑track and under budget; review backlog, risk and issue areas, and proactively plan mitigation. Manage product lifecycle, from strategic planning to tactical activities, specifying requirements for current and future products. Oversee technical integrations between HRIS and other enterprise systems. Lead business stakeholder discussions for planning – provide feasibility, effort and capacity needs, and proactively raise risks for any potential impacts. Influence and inform strategy in transforming and evolving the product and technology as a strategic thought partner. Articulate functional and technical trade‑offs and influence business stakeholders towards optimal solution delivery. Lead, direct, and review the work of a mid‑size technology team who exercise latitude and independence in their assignments ensuring successful service delivery to COEs at the appropriate support levels. Responsible for building and growing a high‑performing team; supporting team through encouragement and by example. Build credibility as a thoughtful, creative, and effective communicator, having integrity and empathy, and passion. Qualifications Requires a college degree or equivalent and minimum 10 years prior relevant experience, including 4 years of management experience. Requires an understanding of Human Resources functions and business processes. Requires experience with Workday. 5+ years of HR Technology development, configuration, and optimizing experience. Experience with ServiceNow, JIRA, Confluence and other technologies preferred. Significant experience leading large, complex, enterprise‑wide products and system implementations that have strategic importance to the organization is strongly preferred. Critical thinker with the ability to develop multi‑year product and technology roadmap and innovative solutions. Demonstrates a strong bias for action, delivering measurable outcomes with urgency and accountability while maintaining quality and compliance. Ability to lead through influence, manage stakeholders, and serve as a leader across People & Engagement projects. Advanced knowledge and skills including technical or functional expertise, business acumen, risk management, delegation skills, and decision‑making skills. Experience with building high‑performance teams by providing guidance, coaching, and training to team members. Excellent verbal / written communication, collaboration, analytical and presentation skills. Preferred Technical Skills Workday Expertise: Advanced knowledge of Workday HCM, Security, Reporting, and Integrations. Integration Tools: Experience with APIs, web services (SOAP/REST), and middleware platforms (e.g., MuleSoft, Workday Studio). AI & Automation: Familiarity with AI/ML applications in HR (e.g., predictive analytics, chatbots, intelligent workflows). Data Management: Strong understanding of HR data models, data governance, and data privacy regulations. Analytics & Reporting: Proficiency in Workday reporting, dashboards, and visualization tools (e.g., Tableau, Power BI). Cloud & Security: Knowledge of cloud architecture, SSO, and security protocols (SAML, OAuth). Project Management: Familiarity with Agile, Scrum, or hybrid methodologies. About The Team Stellarus, launched in January 2025, is designed to scale innovative healthcare solutions that support customers in creating a health care experience deserving of their family, friends, and neighbors. Stellarus is part of a family of organizations that is overseen by a nonprofit corporate entity named Ascendiun. The Ascendiun Family of Companies also includes Blue Shield of California and its subsidiary, Blue Shield of California Promise Health Plan and Altais, a clinical services company. Stellarus’ vision is to empower its customers to create a healthcare experience that is worthy of their family, friends, and neighbors. Stellarus’ objective is to offer innovative, modern, scalable solutions that challenge the health care status quo. This very closely aligns with Blue Shield of California’s vision by using innovation to improve quality, affordability, and experience for members. To achieve our mission, we foster an environment where all employees can thrive and contribute fully to address the needs of the various communities we serve. We are committed to creating and maintaining a supportive workplace that upholds our values and advances our goals. Our Values At Stellarus, our core values of agility, trust, drive, courage and service shape our approach to developing innovative product offerings. Our Workplace Model At Stellarus and the Ascendiun Family of Companies, we believe in fostering a workplace environment that balances purposeful in‑person collaboration with flexibility. As we continue to evolve our workplace model, our focus remains on creating spaces where our people can connect with purpose – whether working in the office or through a hybrid approach – by providing clear expectations while respecting the diverse needs of our workforce. Two Ways of Working Hybrid (Default): Work from a business unit‑approved office at least two (2) times per month (for roles below Director‑level) or once per week (for Director‑level roles and above). Exceptions: Member‑facing and approved out‑of‑state roles remain remote. Employees living more than 50 miles from their assigned offices are expected to work with their managers on a plan for periodic office visits. For employees with medical conditions that may impact their ability to work in‑office, we are committed to engaging in an interactive process and providing reasonable accommodations to ensure their work environment is conducive to their success and well‑being. On‑Site: Work from a business unit‑approved office an average of four (4) or more days a week. Physical Requirements Office Environment - roles involving part to full time schedule in Office Environment. Based in our physical offices and work from home office/deskwork - Activity level: Sedentary, frequency most of work day. Please click here for further physical requirement detail. Equal Employment Opportunity External hires must pass a background check/drug screen. Qualified applicants with arrest records and/or conviction records will be considered for employment in a manner consistent with Federal, State and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran status or disability status and any other classification protected by Federal, State and local laws. Job Details Seniority level: Director Employment type: Full‑time Job function: Information Technology Industries: Insurance #J-18808-Ljbffr Blue Shield of California