Diesel Technician

If you have a fun, outgoing and energetic personality, and like meeting new and interesting people, we would love for you to join our team of extraordinary customer service representatives. Listen to Dillon’s testimonial for a better idea of what it’s like to be a part of the Coffee Cup team! Location: Steele, ND Job Id: 359 # of Openings: 1 JOIN OUR TEAM AT COFFEE CUP TRAVEL PLAZAS TA EXPRESS! At Coffee Cup Travel Plazas, our team is our most important guest! This isn’t just a job. It’s an opportunity to grow, build your career, and be part of a team that values hard work, community, teamwork, efficiency, and autonomy. We strive to create a positive, focused workplace where both our team and guests thrive. WHY JOIN US? We offer a variety of benefits designed to support you, whether you're building your career or looking for a long-term opportunity with a company that values its people. ALL TEAM MEMBERS ENJOY: Weekly Pay 401(k) with Company Match Paid Time Off Premium Pay for Overnight Shifts Opportunities for Wage Increases after certifications and annual merit reviews Scholarship Opportunities for recent graduates and children of team members (select locations) Employee Assistance Program (EAP) Coffee Cup Wellness Program Team Recognition Rewards Free Birthday Meal 50% Shift Meal Discount Years of Service Gifts & Bonuses Free Coffee & Fountain Drinks while on shift Corporate Coaching for personal and professional growth Company-Sponsored Health Plan Health Savings Account (HSA) Flexible Spending Accounts for medical and childcare Short-Term Disability Coverage Be part of a team that values you . TECH II – EXPERIENCED JOB SUMMARY As a Technician II, you will independently provide accurate, efficient service to customers by troubleshooting, diagnosing, and professionally repairing heavy-duty trucks and trailers. This position is designed for an experienced diesel technician with strong mechanical knowledge, advanced troubleshooting skills, and the ability to work independently while maintaining high standards for safety, quality, and customer service. IN THIS ROLE, YOU CAN EXPECT TO: Work in a results-driven, professional environment focused on providing superior customer service. Apply extensive knowledge of diesel repair and maintenance to diagnose and resolve mechanical issues, wear conditions, and equipment concerns. Independently perform repairs, maintenance, and services within your skill set and established procedures. Perform preventive maintenance, lube, tire, brake, and other truck service work as qualified. Diagnose and repair heavy-duty trucks and trailers using appropriate tools, equipment, and diagnostic systems. Communicate repair findings and recommendations to customers clearly and professionally. Follow Truck Service Standard Services and specialized customer programs. Maintain accurate service documentation and repair records. Properly use hand tools, shop equipment, diagnostic equipment, and other tools required to complete repairs. Maintain a clean, organized, and safe work environment. Ensure compliance with all company safety guidelines and promptly report potentially unsafe situations. Understand and carry out oral and written directions. Maintain cooperative working relationships with technicians, team members, customers, and management. Demonstrate professionalism, sensitivity, and respect when working with a diverse population. Perform other duties as assigned. WHAT WE'D LIKE TO SEE A dedicated and experienced technician who takes pride in their work and contributes to the success of the team. Minimum of 5 years of experience in a diesel repair, heavy-duty truck service, automotive repair, or related shop environment. Strong verbal and written communication skills. Advanced mechanical knowledge and troubleshooting abilities. Experience diagnosing and repairing heavy-duty trucks and trailers. Knowledge of preventive maintenance, lube, tire, brake, and general truck service. Proficiency with computer systems and diagnostic equipment used for service, diagnostics, and reporting. Ability to safely use hand tools, shop equipment, and diagnostic tools. Ability to work flexible hours, including nights, weekends, and some holidays. Ability to work in various weather conditions as needed. A valid driver's license and clean driving record. A polished and professional resume demonstrating relevant experience and achievements. EMPLOYMENT REQUIREMENTS To be eligible for employment, candidates must: Possess a valid driver's license and maintain an acceptable driving record. Successfully pass a full criminal background check. Successfully pass a Motor Vehicle Record (MVR) check. Successfully pass an insurability check. Successfully complete a required DOT physical. Employment is contingent upon successfully meeting all applicable pre-employment requirements. TYPICAL PHYSICAL DEMANDS This position requires the ability to: Regularly stand, walk, kneel, stoop, bend, and crouch. Lift up to 50 pounds. Move heavy objects, tires, parts, and equipment as needed. Work safely around heavy-duty trucks, trailers, tools, tires, and shop equipment. Perform repetitive physical tasks associated with truck repair, maintenance, lube, and tire service. Work in a variety of indoor and outdoor conditions. The duties and responsibilities of this position may change from time to time. This job description is intended to describe the general level and nature of work being performed and is not intended to be all-inclusive. At Coffee Cup, we’ve got perks for everyone—full-timeandpart-timeTeam Members. From medical coverage and parental benefits (yes, even help with childcare!) to pet insurance and beyond, our benefits are designed to fit every lifestyle. Because when you’re taken care of, everything’s better. We’ve got all the basics covered! Full-time Coffee CupTeam Memberscan choosewhich option works best for themfrom medical, dental, and vision plans, with 100% covered preventive care to keep you and your family healthy and happy. Short Term Disability Our 401(k) plan makes saving for retirement a breeze—andit’stax free! Even better? When you pitch in, Coffee Cup pitches in too with a company match. That’s right… free money for your future! Life Insurance Basic life insurance is company provided for all full-time and part-time associates at no cost to the associate. We also offer supplemental coverage like term life, disability, accident, and hospital indemnity insurance to help you plan ahead or handle the unexpected like a pro. Flexible Spending & Dependent Care Accounts Associates can pay for non-reimbursed healthcare and eligible daycare expenses on a pre-tax basis through our through our medical and dependent care FSA offerings. Paid Time Off From day one, Coffee CupTeam Membersstart earning paid time off! The more hours you work and the longer you stay with us, the more vacation time you’ll rack up—because you’ve earned it and we want you to take time to do the things that are important to you. Employee Assistance Programs Coffee Cup offers company-paid EAP services to associates including six face-to-face appointments for counseling or therapy, legal and financial resources, work/life resources including parenting, and free consultations with professionals. Coffee Cup is also partnered with Corporate Chaplains of America who are embedded in our stores weekly to meet you where you’re at! #J-18808-Ljbffr