Assistant Community Manager

Assistant Community Manager

At Bainbridge, we believe the #1 thing we do every day is lease apartments. This position is for the super-organized person who enjoys working with people and helping prospects find their perfect home. As second in command under the Community Manager.

This position will be responsible for keeping all resident files up-to-date in OneSite, accounting for rents paid through the resident portal, handling delinquent residents, reviewing and approving the Final Accounting Statements (FAS), and preparing and delivering legal and formal documents. As the Assistant Community Manager, you will also assist with the turnover process with new leases and lease renewals.

Responsibilities include showing, leasing, and moving in prospective residents, maintaining excellent customer service relationships, staying on the cutting edge of market conditions, overseeing rental income and high occupancy, adhering to standard operating procedures, playing a role in achieving community financial goals, providing clerical and phone support, monitoring rent collections, reviewing and approving final accounting statements, maintaining a calendar of scheduled move-ins, preparing and delivering legal notices, resolving resident complaints, inputting cash receipts, completing OneSite computer training sessions, initiating evictions, conducting resident move-outs, maintaining account records, ensuring timely collections of rent receipts, communicating effectively, assisting with customer complaints, adhering to company standards for screening applicants, participating in resident activities, completing accounting reports, entering invoices for payment, monitoring in-house collections, preparing write-offs, and other tasks as assigned by supervisor.

Education: A high school education or equivalent is required; a college degree is a plus but not a requirement. Ability to fluently read and write English. Accurately perform intermediate mathematical functions and use all on-site resident management software functions.

Professional Experience: At least two years of experience in residential property management or a related field is required.

Attendance/Travel: Ability to work any of the seven days of the week, 52 weeks of the year. Our property staffing limitation makes it critical for you to work your scheduled hours consistently as well as overtime if necessary when requested. Ability to serve on-call, as scheduled or as necessary. Ability to travel to attend various company gatherings either in the general vicinity of your home, property or in another state.

Licenses/Equipment: Valid driver's license and current automobile insurance are required; the position requires own vehicle to fulfill all of the job's functions.

Skills include an excellent ability to manage and motivate others; and effective communication with residents, prospects, co-workers, and vendors. Other essential skills include excellent communication skills, strong administrative and organizational skills, strong time management skills and ability to prioritize wisely, strong customer service orientation, good understanding of basic accounting practices, knowledge of on-site maintenance requirements, including dealing with vendors and contractors, ability to close a sale, ability to drive and access to a car, knowledge of state law as it relates to handling of security deposits and other resident-related fees and charges.

Basic computer and Internet knowledge, intermediate knowledge of MS Word and Excel; proficiency with Outlook. Ability to operate and understand personal computer functions and company-utilized software packages.

Commit to ongoing professional development and career growth. Must wear career apparel based on defined company standards.

The Bainbridge Companies is an equal opportunity employer. Qualified applications will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.