Operations Supervisor

Operations Supervisor Final MileGEODIS specializes in unlocking business value in a complex world, ensuring seamless movement of goods worldwide. As a global third-party logistics provider (3PL), we power A Better Way To Deliver for the world's top brands and manufacturers. Fuel your career with GEODIS and discover endless growth opportunities.Your role on the team:Assists in running loadout on the client's dock, including staging freight, verifying manifests, and ensuring trucks are dispatched on timeSupports the Assistant Operations Manager in conducting daily stand-up with independent contractors, communicating route assignments, service expectations, and safety topicsMonitors dispatch operations throughout the day, tracking routes, escalating exceptions, and maintaining communication with drivers in the fieldProvides first-line response to client and customer issues during the operating day, escalating to the Assistant Manager or Senior Manager when requiredOversees contractor end-of-day check-in, including paperwork review, undelivered product reconciliation, and the product returns processMaintains accurate records in the delivery management platform (e.g., DispatchTrack), including route completion, exceptions, and returnsAssists with independent contractor recruiting activities, including onboarding paperwork, orientation, and tracking compliance documentationCovers the operation in the absence of the Assistant Operations Manager or Senior Manager, ensuring continuity of dock, dispatch, and customer service executionEnforces company and customer policies and procedures, including safety, uniform, and service standardsIdentifies and recommends process improvements to the Assistant Operations ManagerRequirements:Minimum 2 years of related final mile, warehouse, or distribution center experiencePrior lead, dispatcher, or supervisory experience preferredExperience working with independent contractors or third-party carriers preferredExperience with delivery management or routing software (e.g., DispatchTrack) preferredPC literate with experience using Microsoft Outlook, Word, and ExcelWhat you gain from joining our team:Access wages early with the Rain financial wellness appFree telemedical access to doctors and therapists through First Stop Health is available on the first day of employment!Health, dental, and vision insurance after 30 days of employment401k matchPaid maternity and paternity leaveAccess to career development, employee resource groups, and mentorship programsEmployee discountsAccess to employee perks like fitness class discounts and free access to a relaxation and meditation appFree financial wellness programsDaycare discount programOpportunities to volunteer and give back to your community.+ more!Join our Team!Visit our website at workatGEODIS.com and chat with our virtual recruiter, Sophie, to fast-track your way to an interview.Text DELIVER to 88300 to apply!Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.