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Morning Gym Opener

Maxx Fitness

Morning Gym Opener

The Morning Opener will be responsible for creating a positive member experience by providing a superior level of customer service to members and guests.

Essential duties and responsibilities include:

  • Opening the club on time daily.
  • Arriving at 4:45a.m. to walk through the club and open at 5:00a.m. and work until 11:00am.
  • Greeting members, prospective members, and guests, providing exceptional customer service by saying hello and goodbye to each member.
  • Handling all front desk related activities including:
    • Answering phones in an upbeat friendly manner and assisting callers with a variety of questions.
    • Checking in all members into the system.
    • New member sign-up.
    • Taking prospective members on tours.
    • Counting money in register.
    • Learning and understanding our computer operating system.
  • Facilitating needed updates to member's accounts.
  • Responding to member questions and concerns in a timely and professional manner and elevating to Assistant Manager or General Manager as needed.
  • Assisting in maintaining the neatness and cleanliness of the club.

Qualifications/requirements include:

  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude!
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical functions include:

  • Must have reliable transportation to be at facility Monday-Friday.
  • Ability to work in a group or team setting.
  • Face to face retail customer service experience preferred.
  • The ability to stand/work on your feet.
  • The ability to be energetic and outgoing at all times.
  • The ability to handle weights of up to 50lbs.

Maxx Fitness Clubzz is looking for a committed, friendly, upbeat individual to become a part of our fitness team!

Maxx Fitness Clubs
Vacancy posted 2 days ago
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