Fire Alarm Technician II- Dothan, AL

Job Description

Job Description

About Us:

Since 1987, Eagle Fire Inc. has been a trusted leader in fire protection and life safety services. We provide comprehensive solutions—from fire alarm and sprinkler systems to access control, special hazards, and fire extinguishers—serving commercial, industrial, government, and mercantile facilities.

Join Our Growing Team:

As we expand across VA, NC, SC, GA, AL, TN, and TX we're enhancing scheduling consistency and ensuring faster customer response times. Join us for ample promotional growth and career advancement opportunities in the dynamic field of fire protection and life safety.

BENEFITS:

• $2,000 Employee Referral Program
• Relocation Assistance
• 401K W/ Company Matching after 1 year of Tenure
• Apprenticeship available
• Boot Reimbursement 1x a year
• Dental Insurance
• Direct Deposit
• Employee Assistance Program
• Flexible Spending Accounts
• 10 Paid Holidays
• Life Insurance
• Long Term Disability Insurance
• Medical Insurance
• NICET Test reimbursement
• PTO
• Short Term Disability Insurance
• Tuition Reimbursement
• Uniforms Provided
• Vision

JOB DESCRIPTION

The Fire Alarm Technician II is a mid-level service technician responsible for the installation, programming, inspection, testing, and repair of fire detection and signaling systems. This role requires NICET Level II certification (or ability to obtain) and the ability to work independently on routine service calls while supporting more complex projects under senior technician guidance.

RESPONSIBILITIES

• Performs installation, programming, repair, testing, and inspection of fire
detection and signaling systems on a scheduled basis.
• Executes routine and moderately complex service work with minimal
supervision.
• Assists senior technicians (Tech III) on larger or more complex projects and
system troubleshooting.
• Ensures all services are performed in accordance with manufacturer
instructions, applicable codes/standards (NFPA, local AHJ), and Company
policies and procedures.
• Schedules and coordinates inspections with customers as required.
• Provides all necessary documentation for Company records, customer records,
and Authorities Having Jurisdiction (AHJ).
• Communicates system discrepancies, recommended repairs, and service needs
to customers and internal teams.
• Follows up to ensure that recommended repairs and corrective actions are
completed.
• Assists with system commissioning, testing, and final acceptance as needed.
• Supports project execution by identifying materials and assisting with job
preparation.
• Maintains a high level of accuracy and timeliness in all assigned work.
• Provides guidance and support to Technician Trainees as assigned.
• Markets Company services to existing and potential customers by identifying
opportunities for system improvements or upgrades.
• Completes administrative duties including timesheets, service reports, and
time & material documentation.
• Maintains required certifications, licenses, and continuing education.

QUALIFICATIONS

• Exhibits characteristics consistent with encouraging Team concept
• Able to speak, read, and write English fluently
• Valid driver's license and acceptable driving record
• Able to lift and move objects weighing up to 100 pounds, work from heights above 10 feet, and work in confined areas
• Able to stand for long periods of time and to lift, crouch, reach, handle, push, and pull
• Able to drive a vehicle
• Able to travel and stay out of town as needed
• Able to work in extremely cold and extremely hot temperatures
• Able to work while exposed to loud sounds and noise levels

In compliance with the Drug-Free Workplace Act of 1988, we maintain a drug-free workplace and operate a Drug-Free Workplace program. Eagle Fire Inc. is an Equal Opportunity Employer.