Production Build Specialist

Detail-oriented and organized, the full-time Production Build Specialist will configure customer campaigns in proprietary software, manage support requests, and provide strategic recommendations to ensure effective communication outreach, all while working remotely. Key responsibilities Set up and update campaign workflows in the internal platform to ensure accurate messaging and outreach Manage a queue of support requests from internal teams, making necessary updates and documenting changes Provide strategic configuration recommendations based on client goals and operational constraints Required qualifications Exceptional organization skills to manage multiple requests and prioritize tasks effectively Comfort with structured data, including reading and editing JSON or similar formats Willingness to learn and adapt to proprietary software and tools Strong attention to detail to identify and rectify discrepancies in configurations Good problem-solving skills to clarify requirements and communicate changes to non-technical partners