Insurance Specialist

Job Title: Insurance Specialist

Hourly/Salary Compensation Range: $25-$28/hr

Contract Length: 6 months

Location: Remote, PST hours

Hours: Full-time, approximately 40 hours per week

Start Date: September 28, 2026

ABOUT THE ROLE

Inland Imaging is seeking two experienced Insurance Specialists for a 6-month remote contract, working full-time during Pacific Standard Time (PST) business hours. As an Insurance Specialist, you will play a critical role in managing a high volume of unpaid or incorrectly paid third-party claims, ensuring accurate and timely reimbursement. You will be responsible for the full resolution process of insurance accounts, including follow-up, denial appeals, claim corrections, resubmissions, and payment discrepancy resolution. This position requires strong communication skills to interact with payers, patients, referring physician offices, vendors, and internal revenue-cycle teams. The ideal candidate will have a background in patient accounting, medical billing, or healthcare accounts receivable, with a proven ability to work independently in a remote environment. The contract is set to begin on September 28.

WHAT YOU'LL DO:

• Manage and resolve a high volume of unpaid or incorrectly paid third-party insurance claims from start to finish
• Conduct insurance follow-up, denial appeals, claim corrections, and resubmissions to secure appropriate reimbursement
• Investigate and resolve payment discrepancies, including unposted or incorrectly posted payments
• Process refunds and manage credit balances for payers and patients
• Obtain retroactive authorizations or referral numbers as needed
• Monitor denial trends, recognize systemic payer issues, and assist with corrective action plans
• Communicate effectively with payers, patients, referring physician offices, vendors, and internal revenue-cycle teams
• Coordinate with credentialing teams to resolve provider enrollment issues when necessary
• Ensure accurate account updates based on payer adjudication information
• Maintain confidentiality and comply with HIPAA requirements
• Work independently in a remote environment during PST business hours
• Support peer-to-peer quality assurance or training of billing staff as needed

WHAT YOU BRING:

• Previous experience in patient accounting, medical billing, insurance follow-up, or healthcare accounts receivable
• Experience managing a high volume of unpaid or incorrectly paid claims
• Hands-on experience appealing denials and correcting/resubmitting claims
• Ability to work accounts through the complete follow-up and denial-resolution process
• Experience contacting insurance companies to investigate claim and payment status
• Ability to resolve claim edits and obtain missing information before submission
• Experience researching underpayments, overpayments, unposted payments, and posting discrepancies
• Ability to interpret payer adjudication information and update accounts appropriately
• Experience reviewing credit balances and processing payer or patient refunds
• Ability to recognize denial trends and escalate systemic payer issues
• Strong customer-service, written, and verbal communication skills
• Excellent attention to detail, organization, and ability to manage a high-volume workload
• Ability to work independently in a remote environment during PST business hours
• Proficiency with Microsoft Outlook, Word, Excel, and patient accounting or billing systems
• Ability to maintain confidentiality and comply with HIPAA requirements
• High school diploma or GED required
• Two-year medical billing program or related coursework preferred
• No professional certification or license required

• Nice to Haves:
  • Radiology billing experience
  • Experience supporting a physician group or professional-fee billing operation
  • Working knowledge of CPT and ICD-10
  • Familiarity with Medinformatix or another patient accounting platform
  • Experience with Waystar, Meditech, Code Correct, or Workday
  • Experience obtaining retroactive authorizations or referral numbers
  • Experience coordinating with credentialing teams to resolve provider enrollment issues
  • Experience identifying payer trends and assisting with corrective action plans
  • Experience completing peer-to-peer quality assurance or training billing staff

WHAT'S IN IT FOR YOU:

• Competitive hourly compensation
• 401(k) matching plan
• Medical, dental, and vision plans
• Health Savings Account and Dependent Care FSA options
• Supplemental coverage to fit your needs
• 6 paid holidays and paid time off
• Relationship-driven process to find your best fit
• Regular meetings to ensure quality in your engagement
• Straightforward, easy one-click apply process

EEO STATEMENT

Medasource is an equal opportunity employer that does not discriminate on the basis of actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, lactation and related medical conditions), gender identity or gender expression, sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

BENEFITS & PERKS

Medasource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays.


PAY DISCLAIMER

The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

Disclaimer: Brooksource, Medasource, and Calculated Hire are part of the Eight Eleven Group family of companies and operate under Eight Eleven Group, LLC. All employees receive the same benefits, policies, and terms of employment.


EEO:
We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.


Benefits & Perks:
Eight Eleven Group offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee's needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.


Pay Disclaimer:
The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.

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