Nurse Educator & Quality Assurance Specialist (Contractor)

Nurse Educator & Quality Assurance Specialist (Contractor)

This opportunity is ideal for a clinically experienced healthcare professional passionate about education, quality improvement, and patient-centered care in a rapidly evolving digital health environment. In this role, you will help strengthen clinical excellence across a multidisciplinary provider network by delivering impactful training and ensuring high standards in telehealth documentation and consult quality. You will collaborate closely with clinical leadership, operations, and compliance teams to support continuous improvement initiatives and scalable care delivery processes. The position offers the chance to work in a fast-paced, innovation-driven environment where technology and healthcare intersect to improve accessibility and outcomes. With a strong emphasis on collaboration, analytical thinking, and regulatory excellence, this role provides meaningful influence on both provider performance and patient experience. It is a highly visible contract opportunity for professionals who thrive in dynamic, mission-driven organizations focused on transforming healthcare delivery.

Accountabilities:

• Deliver onboarding, orientation, and ongoing educational programs for physicians, nurse practitioners, nurses, and medical assistants across the clinical network.
• Develop and maintain training materials including SOPs, presentations, workflow guides, and educational resources aligned with current clinical and regulatory standards.
• Conduct retrospective chart reviews and quality audits of telehealth consults, clinical documentation, and provider notes to ensure accuracy, completeness, and compliance.
• Identify recurring documentation gaps, workflow inefficiencies, or quality concerns and recommend corrective actions or targeted educational initiatives.
• Collaborate with clinical operations, compliance, and leadership teams to support quality improvement programs and optimize care delivery processes.
• Provide guidance and support to providers regarding clinical workflows, standards of care, documentation practices, and telehealth best practices.
• Support continuous improvement initiatives by contributing insights, feedback loops, and performance monitoring strategies across the care ecosystem.

Requirements:

• Active and unrestricted U.S. Registered Nurse (RN) or Advanced Practice Provider (NP/PA) license required.
• Minimum of 5 years of clinical experience, including at least 2 years in education, quality assurance, supervisory, or training-focused roles.
• Experience in telehealth, outpatient care, diagnostic services, or virtual healthcare environments strongly preferred.
• Strong understanding of clinical documentation standards, quality assurance methodologies, HIPAA compliance, CMS/HEDIS requirements, and healthcare regulations.
• Familiarity with HCC coding principles, MEAT criteria, and risk adjustment documentation best practices.
• Excellent communication, coaching, and feedback delivery skills with the ability to educate multidisciplinary healthcare teams effectively.
• Proficiency with EMR/EHR systems, Google Workspace, learning management systems, and other digital collaboration tools.
• Strong organizational skills, analytical thinking, attention to detail, and the ability to thrive in fast-paced, evolving healthcare settings.
• Prior experience in startup environments, utilization review, peer review, or healthcare compliance is considered a plus.

Benefits:

• Fully remote contract opportunity within an innovative digital health environment.
• Opportunity to work at the intersection of healthcare, technology, AI, and patient engagement.
• Collaborative and mission-driven culture focused on improving healthcare accessibility and quality.
• Exposure to cutting-edge telehealth operations and scalable clinical care models.
• Flexible and dynamic work environment supporting autonomy and professional impact.
• Opportunity to contribute directly to provider education, clinical excellence, and patient safety initiatives.
• Experience working alongside multidisciplinary healthcare, operations, and compliance leaders.