Administrative Coordinator 3

Salary : $2,387.00 - $4,089.00 Monthly
Location : Crowley, LA
Job Type: Classified
Job Number: MVA/PAW/226426
Department: LDH-Medical Vendor Administration
Opening Date: 09/22/2026
Closing Date: 9/27/2026 11:59 PM Central


About this Job
The mission of the Louisiana Department of Health is to protect and promote health and to ensure access to medical, preventive, and rehabilitative services for all residents of the State of Louisiana.
Learn more about Louisiana Department of Health
Join a mission-driven team that makes a real difference in the lives of families and communities! In this essential role with the Louisiana Department of Health, Economic Stability unit, you'll provide vital clerical, programmatic, and administrative support to ensure clients receive financial and supportive benefits through programs like SNAP, FITAP, KCSP, D-SNAP, and LaCAP. Your work helps maintain accuracy and timeliness in benefit delivery while ensuring compliance with federal and state regulations. If you're detail-oriented, organized, and passionate about helping others, this is your opportunity to support families and strengthen community well-being-apply today!
An ideal candidate should possess the following competencies:
Accepting Direction: The ability to be open and willing to follow guidance or instructions.
Demonstrating Accountability: The ability to take ownership of actions, behaviors, performance, decisions, and outcomes.
Managing Resources: The ability to manage financial, physical, and contractual resources to ensure compliance and maximize business value.
Using Data: The ability to collect, analyze, and use data to generate insights and inform decisions.

Minimum Qualifications
Two years of experience in administrative services.

EXPERIENCE SUBSTITUTION:
Every 15 semester hours earned from an accredited college or university will be credited as six months of experience.

Job Specification


The official job specifications for this role, as defined by the State Civil Service, can be found here.

Job Duties and Other Information

Job Duties:

• Provides customer support for professional staff by serving as receptionist and/or telephone operator, by greeting customers and assessing their needs. Completes personal interviews with customers to gather sufficient information needed to identify appropriate staff members. Assists customers with performing functions on kiosks such as completing online applications, redeterminations, and simplified reports. Maintains a working knowledge of policies and procedures related to the programs identified above to ensure that all program services are offered.
• Researches prior client services by accessing complex automated mainframe systems, Louisiana Integrated Technology for Eligibility (LITE), and Common Access Front End (CAFÉ).
• Performs activities on complex systems, which may include, but are not limited to, system clearances, registration of program applications, address changes, verification of benefits issued, parish transfers, issuance and replacement of Electronic Benefit Cards, etc. Accesses the CAFÉ On-Line Application System in order to retrieve and pend applications from the parish queue, open up applications and assign to analysts.
• Provides general clerical support to all staff by making copies, filing case records, opening and delivering mail, preparing outgoing mail, receiving and distributing faxes, compiling data for reports, etc.
• Maintains a state of readiness to respond to disasters, such as hurricanes, tornadoes, chemical spills, flooding, earthquakes, train derailments, ice storms, terrorist incidents, etc. Responds to a declaration of a SNAP disaster by assisting with the implementation of procedures to interview and determine eligibility of applicants for the D- SNAP Program.

Position-Specific Details:
Location: Medical Vendor Administration/ ES Lafayette Region 4-FSA 3 (ES TRI-REGION 3) / Acadia Parish

Appointment Type: This position may be filled as aProbationary appointment, Promotional appointment or Job appointment (temporary appointment that may last up to 48 months)

Cost Center: View phone number on click.appcast.io

Position Number(s): 50689707
How To Apply:
No Civil Service test score is required in order to be considered for this vacancy.
To apply for this vacancy, click on the "Apply" link above and complete an electronic application, which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the Information section of the Current Job Opportunities page.
* Information to support your eligibility for the position must be included in the application (i.e., relevant, detailed experience/education). Resumes will not be accepted in lieu of completed education and experience sections. Applications may be rejected if incomplete.

For information on how to check your application status and understand status updates, please click HERE

Contact Information:

Patricia Walker
LA Department of Health (LDH)

Division of Human Resources

PO Box 4818

Baton Rouge, LA 70821

View phone number on click.appcast.io

This organization participates in E-verify, and for more information on E-verify, please contact DHS at View phone number on click.appcast.io.

LDH supports Louisiana's commitment to being a State as a Model Employer (SAME) by promoting the recruitment, hiring, and retention of individuals with disabilities.

Information on the Louisiana Works, Louisiana Rehabilitation Services is available here .

LDH is an equal opportunity employer and seeks to recruit a highly productive and diverse workforce and will provide equal employment opportunities to all employees and prospective employees. Employment decisions shall be based strictly on merit and without regard to religious or political beliefs, sex, race, or any other non-merit factor.
Louisiana State Government represents a wide variety of career options and offers an outstanding opportunity to make a difference through public service. With an array of career opportunities in every major metropolitan center and in many rural areas, state employment provides an outstanding option to begin or continue your career.


As a state employee, you will earn competitive pay, choose from a variety of benefits, and have access to a great professional development program:
Insurance Coverage More information can be found at


Parental Leave - Up to six weeks paid parental leave
More information can be found at


Holidays and Leave - State employees receive the following paid holidays each year:

• New Year's Day
• Martin Luther King, Jr. Day,
• Mardi Gras,
• Good Friday,
• Memorial Day,
• Independence Day,
• Labor Day,
• Veteran's Day,
• Thanksgiving Day and Christmas Day.

***** Additional holidays may be proclaimed by the Governor

State employees earn sick and annual leave which can be accumulated and saved for future use. Your accrual rate increases as your years of service increase.

Retirement - State of Louisiana employees are eligible to participate in various retirement systems (based on the type of appointment and agency for which an employee works). These retirement systems provide retirement allowances and other benefits for state officers and employees and their beneficiaries. State retirement systems may include (but are not limited to):

• Louisiana State Employees Retirement System (). LASERS has provided this video to give you more detailed information about their system
• Teacher's Retirement System of Louisiana (),
• Louisiana School Employees Retirement System (), among others

01


DA: Demonstrating Accountability - How well do you take responsibility for your actions, results, and performance?

• I avoid responsibility, deliver poor work, and resist feedback.
• I take ownership when prompted and meet basic expectations.
• I own results, meet standards, and respond to feedback professionally.
• I drive high performance, prevent issues, and model accountability.

02


DA: Demonstrating Accountability - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
03


MR: Managing Resources - How well do you manage financial, physical, or contractual resources to meet operational needs?

• I struggle to manage resources, don't always follow required procedures, or have trouble keeping accurate records.
• I handle basic resource tasks but may not consistently align them with priorities or follow procedures.
• I manage resources effectively, follow procedures, track usage, and maintain accurate records to support my team's goals.
• I plan ahead to meet future needs, improve systems, strengthen vendor relationships, and ensure compliance across resource areas.

04


MR: Managing Resources - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
05


UD: Using Data - How do you work with data to generate insights or inform decisions?

• I struggle to collect, analyze, or use data effectively, and I may misuse or present sensitive information incorrectly.
• I can work with basic data, but I may miss key trends, present it unclearly, or need help applying insights.
• I collect accurate data, identify patterns, share insights clearly, and use data to make informed, ethical decisions.
• I use advanced techniques to uncover insights, tell clear data stories, and proactively protect sensitive information.

06


UD: Using Data - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
07


ADi: Accepting Direction - How well do you accept guidance, follow instructions, and adjust whengiven feedback?

• I resist direction, ignore feedback, and need reminders to complete tasks.
• I follow direction with reminders and often need clarification or support.
• I follow direction reliably, adjust to feedback, and complete tasks on time.
• I adapt quickly, follow through, and help others adjust as needed.

08


ADi: Accepting Direction - Explain your selection by providing specific examples from your experience. Tip: Use the STAR method (situation, task, action, result) to explain how you have demonstrated this competency. Examples from work, military service, volunteering, education, or other life experiences are all valid.
09


To ensure compliance with LDH Nepotism Policy#41, if you have any immediate family members that are currently employed by LDH, please list the name and relationship. Please type "N/A" if no immediate family members are employed by LDH.
Required Question