Location Manager

Benefits:

• 401(k)
• Bonus based on performance
• Employee discounts
• Training & development
• Wellness resources
• Paid time off

Office Manager / Clinic Operations Manager

Thrive Health Systems

Lead a Team. Drive Growth. Create Exceptional Patient Experiences

Are you a proven leader who thrives in a fast-paced environment, loves developing people, and is motivated by driving business results? Thrive Health Systems is seeking a high-performing Office Manager / Clinic Operations Manager to oversee the daily operations, patient experience, financial performance, and team development of one of our growing clinics.

This is more than an administrative role. You will be the operational leader of the clinic, responsible for ensuring excellence from the front desk to the back office while creating a culture of accountability, service, and growth.

About the Role

As the Office Manager, you will oversee all non-clinical operations of the practice, including:

• Patient experience and service excellence
• Team leadership and staff development
• Scheduling and operational efficiency
• Revenue growth and KPI performance
• Patient conversion and retention
• Billing, collections, and insurance processes
• Human resources and employee performance
• Facility management and clinic presentation

You will serve as the operational backbone of the clinic, ensuring every patient receives an outstanding experience while helping the business achieve its growth and profitability goals.

Key Responsibilities

Leadership & Team Development

• Lead, coach, train, and develop front desk, administrative, case management, and support staff
• Conduct onboarding, performance reviews, corrective actions, and employee development plans
• Create a culture of accountability, teamwork, professionalism, and service
• Facilitate daily huddles and team meetings
• Manage staffing schedules, PTO requests, and workload allocation

Patient Experience & Sales Performance

• Ensure an exceptional patient experience from first contact through completion of care
• Oversee patient schedule management, reports of findings, and treatment plan acceptance
• Monitor patient conversion metrics and identify opportunities for improvement
• Ensure all patients are properly scheduled and engaged in their care plans
• Drive patient retention, referrals, and reactivation initiatives

Operations Management

• Manage all day-to-day clinic operations
• Maintain clinic appearance, cleanliness, safety, and organization
• Oversee inventory, office supplies, equipment, and vendor relationships
• Coordinate facility maintenance and operational improvements
• Ensure compliance with company policies, HIPAA requirements, and operational standards

Financial & Revenue Management

• Monitor clinic financial performance and key business indicators
• Manage cash handling, deposits, petty cash, and end-of-day reporting
• Review accounts receivable, collections, billing accuracy, and insurance aging
• Identify and resolve revenue leakage opportunities
• Help drive sustainable revenue growth while maintaining operational efficiency

Administrative Excellence

• Ensure accurate reporting, audits, and documentation
• Oversee payroll reporting and timekeeping processes
• Monitor operational KPIs and prepare management reports
• Maintain policies, procedures, and compliance standards
• Collaborate with leadership on business initiatives and clinic growth strategies

What We're Looking For

Required Qualifications

• 3+ years of leadership or management experience
• Proven experience leading teams and driving performance
• Strong organizational and problem-solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Excellent communication and interpersonal skills
• Experience with KPI management and performance accountability
• Proficiency with business software and reporting systems

Preferred Qualifications

• Healthcare, chiropractic, medical, physical therapy, dental, or wellness industry experience
• Experience with patient scheduling, billing, insurance, or collections
• Multi-department leadership experience
• Background in sales, customer service, or operations management

Why Thrive Health Systems?

At Thrive Health Systems, we're passionate about helping patients live healthier lives while creating opportunities for our team members to grow professionally and personally.

We believe in:

• Excellence in patient care
• Leadership development
• Accountability and ownership
• Continuous improvement
• Teamwork and collaboration
• Making a meaningful impact in our communities

If you're a results-driven leader who enjoys building teams, improving systems, and helping a business grow, we'd love to hear from you.

Apply Today

Join a company where your leadership directly impacts patient lives, team success, and business growth.

Position Type: Full-Time
Schedule: 40-50 hours per week
Compensation: Competitive salary + performance incentives + benefits (based on experience)

Thrive Health Systems is an Equal Opportunity Employer

Compensation: $52,000.00 - $70,000.00 per year


Thrive Health Systems was founded out of the back of a small home in Colorado Springs. You can read about , but the big idea is simple: we are about natural healthcare. All about it.

If you hurt today, then we want to help. The thing is, your body probably didn't always hurt. Your body wasn't always broken. If you have pain or discomfort, we believe this is the way the body communicates there is a problem. Therefore, the key to solving the problem is to understand the root cause, and address it. Address the root problem, and the symptom (which is usually pain or discomfort) takes care of itself.

There are ranges of measurement that indicate health, or dysfunction, for just about anything in life. Including health.

We belive that getting AHEAD of problems is better than reacting to problems.

We believe that an ounce of prevention is worth a pound of cure (just like Ben Franklin said so).

We believe that healthcare can be far less expensive when a pro-active approach is used. We believe, and have seen, quality of life get restored when someone gets out of pain, gets off their meds, move away from the "battle of the side effects" and step into REAL health.

That's the big idea.

We're passionate about health. And the reason is because, without health, most people tend to not have much.

We've seen first-hand how a health problem can impact a marriage, or a father-child relationship.

We've seen first-hand how a health problem can impact job performance, and earning potential.

The consequences of neglecting one's health are real and severe. We invite anyone who disagrees to take a tour through our clinics, and hear the stories from people who walked a road in which health was lost...and then regained. And how through regaining their health, they got their ENTIRE life back. All our Chiropractors do is give the body that chance.