Front Desk Receptionist

Job Description

Job Description

Front Desk Receptionist

Job Specific Information:

We are looking for a pleasant Front Desk Receptionist. Due to you being the first face our patients will see we are looking for a friendly and outgoing personality while also very detailed and disciplined. You must have the skill and ability to think through minor obstacles that may arise.

Job Relationships:

The Office Manager will supervise the person in this position. This person will also have relationships with the Physical therapist, physical therapist assistants, receptionist, physical therapy technicians as well as Patients.

Responsibilities and Duties:

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  Accept all copays and necessary payments
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  Schedule patients with upcoming appointments
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  Greet and welcome patients and/or visitors
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  Answer all incoming calls and redirect them as needed
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  Make any necessary outbound calls
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  Order supplies as needed
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  Scan, Fax and print documents

Qualifications:

The position requires a high school diploma with a professional administrative assistant certificate preferred. The candidate must have at least 3 years of experience with office / clerical work, computer knowledge / skills, and medical billing. The candidate must have excellent written and spoken communication skills to be able to answer phones, meet and greet patients and other professionals. The candidate must also have experience with filing systems and office equipment such as fax machine, copier, and multi-line phone system.

Working Environment/ Conditions:

The candidate will work in a general office environment and may be exposed to infections and contagious diseases and confidential patient information.

Physical Demands:

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  Frequent standing, walking, and sitting
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  Occasional crouching and reaching
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  Continuous manual dexterity (e.g. typing), speaking and hearing

Hours: 40 Hours