Patient Access Manager

Mediant Health Resources

Leads team performance and accountability, defining KPIs, monitoring outcomes, and driving action plans aligned to department goals Ensures high-quality patient experience by enforcing service standards, resolving escalations, and maintaining strong provider relationships Manages hiring, onboarding, coaching, and ongoing development of contact center staff, including remote and on-site teams Oversees conflict resolution and ensures adherence to scheduling best practices, access goals, and organizational values Drives operational excellence through workflow optimization, cross-department collaboration, compliance oversight, quality assurance, reporting, and technical support Brings 2+ years of leadership experience (5+ preferred) with a background in healthcare, call centers, patient access, and/or revenue cycle operations #J-18808-Ljbffr

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Vacancy posted 4 days ago

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