Head of Product

About Piñata

Piñata turns rent, the largest monthly expense for most households, into rewards, credit building, and financial services for renters. Property managers and channel partners use our software to offer those benefits to their residents, and renters use our app and marketplace to earn rewards and build credit every time they pay rent.

We are a small, senior team based in New York with other team members based remotely. Product decisions here ship quickly and reach renters and partners directly.

The role

We're looking for a hands-on, technical Head of Product to own Piñata's product end to end. Most of the work falls in two places. The first is integrations: how our platform connects to the systems our partners run, and how our own products speak to one another. The second is the front-facing experiences renters and partners use every day. You report to the CTO.

This is a builder role at an early-stage company. You start as our only product manager, so you write the requirements yourself and work with engineering daily through sprint planning and delivery. You also lead product design and will build the team as we grow.

The work and product

• Integrations. Connecting Piñata to property management systems, channel partner platforms, payment and rewards providers, and credit bureaus. You define what data moves, in which direction, how often, and what happens when it fails.
• How our platforms speak to one another. Our B2B software, renter app, marketplace, and reporting all run on the same renter, payment, and rewards data. You own how they fit together: the data model, the handoffs between systems, and one source of truth.
• Front-facing experiences. The renter web and mobile experience (enrollment, rewards, credit building), the D2C marketplace, and the software property managers and channel partners use to launch and run Piñata.
• Data and reporting. Reporting for partners and internal teams, built on data that reconciles across every system.
  

What you'll own

• Roadmap. Own the roadmap and priorities across the renter app, the B2B platform, the marketplace, and data and reporting, and communicate progress, trade-offs, and risks to leadership.
• Integrations and platform. Deep understanding of how our system works on the backend, rule sets, data flows, API. Must be strong technically. Own how our systems connect to partner systems and to each other, so the product works as one platform. You will be leading integration discussions with other companies and how they use our API, how we can pull data from their systems and other data flow details.
• Requirements and delivery. Write the requirements yourself and work with engineering through sprint planning, prioritization, and release.
• Design and user experience. Lead product design and own the quality of what renters and partners see.
• Data and reporting. Define what partners and internal teams need to see and make sure it gets built.
• AI. Decide where AI belongs in the product and in how we work, and ship it.
• Internal operations and process. Help design the internal tools and processes the business runs on.
• Channel partnership. Work with the channel team to turn partner needs into product.
  

What we're looking for

• You have led product at an early-stage company, ideally as the first or only product person.
• You have shipped integrations with third-party systems. You can read API documentation, map data between systems, and write a spec engineers can build from.
• You have owned a product made of several connected systems and made them work as one platform.
• You have shipped front-end product for both business users and consumers, working directly with designers.
• You have been deep in engineering execution: sprint planning, backlog management, and technical trade-offs.
• You write clearly, both requirements for engineers and updates for executives.
• You have a bias toward action and ownership, and you roll up your sleeves rather than operate only at the strategy level.
  

Nice to have

• Fintech experience: payments, rewards or loyalty, credit reporting, or consumer financial products.
• Proptech experience, especially integrations with property management systems.
• Experience building a two-sided marketplace or working with brand and channel partners.
• Experience in a regulated product environment.
  

Why Piñata

• Full ownership of the product, reporting to the CTO.
• A product used by renters and property managers every month, with real revenue and partners behind it.
• A small team where your decisions ship in weeks.