Assistant General Manager Retail

Assistant General Manager

Retail Department

Midwest Shooting Center

Full-time $50000$60000 per year (base performance incentives)

About Us
Midwest Shooting Center is a premier indoor shooting range and retail destination offering a professional safe and welcoming experience for every guest. With multiple locations and a rapidly expanding footprint we pride ourselves on excellence in customer service retail operations and range safety.

Position Overview
As an Assistant General Manager youll lead the day-to-day operations of both the retail store and range floor. This position is responsible for driving revenue growth maintaining compliance and safety and ensuring that every guest receives a professional and engaging experience. Youll oversee inventory pricing staff training and performance accountabilitybuilding a high-functioning retail team that consistently meets and exceeds company standards.

What Youll Do

• Lead all retail and range operations to maximize revenue profitability and customer satisfaction.
• Oversee the full retail lifecyclefrom inventory intake and pricing to replenishment and accuracy.
• Maintain strong compliance with ATF OSHA and internal safety standards through regular audits and inspections.
• Train coach and hold retail associates accountable for service standards product knowledge and range safety.
• Manage firearm transaction accuracy including FFL transfers and 4473 form completion.
• Monitor retail pricing margin performance and replenishment timing.
• Partner with Guest Services to identify and communicate membership and training opportunities.
• Act as Manager on Duty (MOD) as needed supporting the overall operation and guest experience.

What Success Looks Like

• Retail and range revenue and profitability grow consistently.
• Inventory is accurate compliant and well-managed.
• Retail team members are trained knowledgeable and performance-driven.
• The range is safe organized and welcoming to guests.
• Errors in 4473 forms and compliance documentation are minimized.
• Retail and range operations directly support membership and training growth.

Who You Are

• Experienced in retail operations and inventory management.
• Knowledgeable in compliance and safety standards related to firearms and range environments.
• A proactive leader who motivates and develops others.
• Organized and detail-oriented with a focus on accuracy and accountability.
• Comfortable managing staff performance and enforcing policies consistently.
• Passionate about creating great customer experiences while driving results.

Compensation & Benefits

• Annual salary range: $50000$60000 depending on experience and performance.
• Health dental and vision insurance.
• Employee discounts on retail training and range services.
• Career advancement opportunities within a growing organization.
• Performance-based incentives and recognition.

Join the Midwest Shooting Center Team
If youre a driven hands-on leader with a passion for retail excellence operational precision and customer satisfaction we want to hear from you. Apply today to become a Retail Operations Manager at Midwest Shooting Center.

Required Experience:

Director