Business Sales Manager

Job Description

Job Description

Title: Business Sales Manager

Department: Sales

Location: St. Thomas or St. Croix, USVI

Reports To: Chief of Sales

Employment Type: Full-time

Job Summary

The Business Sales Manager is responsible for leading and developing the B2B sales function to drive revenue growth, customer acquisition, and retention. This role oversees a team of sales professionals and ensures the execution of effective sales strategies aligned with organizational objectives. The ideal candidate is a results-driven leader with strong commercial acumen, a passion for coaching high-performing teams, and a commitment to deliver exceptional customer experiences.

Key Responsibilities

Lead, coach, and manage a team of sales professionals to achieve and exceed sales targets across all channels and verticals.

Develop and implement sales strategies, tactics, and campaigns to drive revenue growth and market expansion.

Collaborate with marketing and leadership to execute targeted lead generation and customer acquisition initiatives.

Monitor market trends and competitive activity to identify opportunities and adjust sales strategies accordingly.

Apply strong knowledge of pricing, ROI, contracting, and discount structures to secure profitable deals.

Partner with product and technical teams to ensure solutions meet customer needs and are competitively positioned.

Drive customer satisfaction and Net Promoter Score (NPS) through a customer-centric sales approach.

Mentor and develop team members through coaching, training, and individualized development plans.

Identify skill gaps and implement training initiatives to improve team performance.

Ensure accurate pipeline management and reporting within Salesforce CRM.

Maintain and enforce standardized sales processes and systems.

Analyze sales data and trends to generate insights and improve performance.

Validate commission structures and recommend incentive programs to drive performance.

Collaborate with cross-functional teams to resolve escalations and ensure service excellence. [

Develop sales playbooks, training materials, and knowledge resources for internal teams.

Education & Experience

Bachelor’s degree in business administration, Marketing, or a related field (or equivalent certifications).

Minimum of 5+ years’ experience in sales team management within a corporate environment.

Proven track record of managing the full sales cycle from planning to closing.

Skills & Competencies

Strong leadership and team development capabilities.

Excellent communication, interpersonal, and negotiation skills.

Strong business acumen and decision-making ability.

Analytical and problem-solving skills with a data-driven mindset.

Proficiency in Microsoft Office and CRM systems (e.g., Salesforce).

Ability to manage complex sales processes in a high-pressure environment.

Strong customer service orientation and relationship management skills.

High level of organization, attention to detail, and ability to prioritize tasks effectively.

Working Conditions

Office-based role with regular interaction with internal teams and external clients.

May require travel between business locations within USVI.

Fast-paced, target-driven environment requiring flexibility and adaptability.

Salary Scale

The successful applicant will receive an attractive remuneration and benefits package.

Only shortlisted candidates will be contacted.