Retail Wellness Representative

Retail Wellness Representative

Cresco Labs is one of the largest public, vertically integrated, multistate operators in the cannabis industry. Our portfolio of in-house cultivated and manufactured brands features some of the highest quality, most awarded and most popular cannabis products in America. With dozens of locations nationwide, our owned and operated Sunnyside® dispensaries provide a welcoming, positive, judgement-free place to shop for anyone at any point on their cannabis journey. Founded in 2013, Cresco Labs' mission is to normalize and professionalize cannabis through our passionate employees. As stewards of the cannabis industry, our teams are constantly focused on supporting the needs of our fellow colleagues, consumers, customers, and communities alike. With a focus on Social Equity and Educational Development, our SEEDTM initiative ensures that our company reflects the communities in which we serve, ensuring equal opportunity for all to have the knowledge and resources to work in and own businesses in cannabis. At Cresco Labs, we aim to revolutionize and lead the nation's cannabis industry with a focus on quality and consistency of product, and to bring legitimacy to the industry with the highest level of integrity and professionalism.

Job Summary

The Sunnyside* Shop (Glenview, IL) is a new retail concept created to support shoppers at every stage of their wellness journey. Designed as a boutique wellness experience, the shop will offer a curated assortment of wellness & lifestyle products. This concept aims to present a more normalized, elevated, and professional approach to wellness retail.

The Retail Wellness Representative (Full & Part-Time) will support all aspects of store operations for this retail pilot. This role oversees daily operations, sales performance, customer acquisition & experience, marketing and community outreach, inventory management, and overall store administration. It is ideal for someone who enjoys leading teams, educating and connecting with customers, and who brings strong experience in retail and a passion for modern-day wellness.

Who You Are

• You have a passion for wellness. You're up to date on modern-age wellness hacks and are constantly exploring the latest trends in health, recovery, mindfulness and performance optimization.
• You stay informed through podcasts, wellness influencers, scientific research, and emerging product innovations. You're the friend who's always testing new supplements, tracking sleep and stress with wearable tech, swapping in adaptogens for afternoon energy, or experimenting with breathwork, cold plunges, or infrared therapy.
• You approach wellness with curiosity and intention—blending evidence-based practices with cutting-edge discoveries. You're an early adopter, a keen observer of what works, and thoughtful about sharing insights that help others feel and perform better without giving medical advice.
• You take strong ownership in your work. You walk into the store every day and treat it as your own; you are passionate about bringing the best experience to the local community and take pride in what you are building.
• You have a passion for customer relationships. You're the friend that's known to strike up conversation with the grocery clerk, the mailman or the nail tech. You can make a connection with just about anyone, and you will bring that energy to the store.
• You know the local Glenview community; you know where to find local shoppers and businesses that are wellness-adjacent, and you have ideas on how to build partnership and friendships to support growth of the store.

Required Experience, Education and Skills

• 2-3+ years of full or part-time retail experience in a relevant industry
• Excellent customer service and interpersonal communication skills
• Strong understanding of retail operations, sales techniques and visual merchandising
• Warm, approachable and professional demeanor
• Self-motivated with strong initiative and sense of ownership
• Proficient in basic computer applications (MS Teams, Outlook, Excel, POS Systems)

Benefits

Cresco Labs is proud to offer eligible employees a robust offering of benefits including, major medical, dental and vision insurance, a 401(K)-match program, FSA/HSA programs, LTD/STD options, life insurance and AD&D. We also offer eligible employees paid holidays and paid time off. Other rewards may include annual discretionary bonuses, stock options as well as participation in our employee discount program. Benefits eligibility for permanent positions may vary by full-time or part-time roles, location, or position.

In accordance with any local and state compensation laws, the compensation listed is the current estimated range for the position. Final offer details and future compensation may be determined by multiple factors including but not limited to, geographic location, market compensation data, skills, experience, and other relevant factors. For questions about this please discuss with your recruiter during the interview process.

Pay Range

$20 - $20 USD

Additional Requirements

• Must be 21 years of age or older to apply
• Must comply with all legal or company regulations for working in the industry
• The company does not offer employment-based visa sponsorship for this role or any other position, now or in the future. Applicants must be legally authorized to work in the United States on a permanent basis without the need for current or future sponsorship at any time.

Cresco Labs is an Equal Opportunity Employer and all applicants will be considered without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.