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Senior Manager, Member Services & Care Engagement

Wider Circle

Wider Circle is seeking an experienced Senior Manager for its Member Services team in Albuquerque, New Mexico. This role manages a high-volume contact center, focusing on quality metrics and value-based care outcomes while leading a team of Team Leads and Care Navigators. The ideal candidate will possess over 7 years of leadership experience in healthcare operations, excellent communication skills, and proficiency in contact center technologies like Five9. This position offers competitive salary and comprehensive benefits. #J-18808-Ljbffr

Vacancy posted 5 hours ago
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