Admin Assistant

Administrative Assistant

Schedule: Monday – Friday, 8:00 AM – 5:00 PM

Compensation: $20.00 – $22.00 per hour, based on experience

Overview: We are looking for a detail-oriented and tech-savvy Administrative Assistant with a strong background in CRM management to support our team and help keep our customer data and internal processes organized and running efficiently. This role goes beyond general admin work — we need someone who is comfortable living inside a CRM system, maintaining data integrity, and helping the team get the most out of the tools we use. The ideal candidate is proactive, organized, and takes pride in keeping things accurate and up to date.

Responsibilities:

CRM Management & Data Integrity:

• Serve as the primary administrator and day-to-day manager of the company's CRM platform
• Enter, update, and maintain accurate customer, prospect, and account records
• Audit CRM data regularly to identify and correct inconsistencies, duplicates, or outdated information
• Build and run reports, dashboards, and contact lists to support sales, management, and operational needs
• Assist with onboarding team members to CRM workflows and best practices
• Identify opportunities to improve CRM processes and data organization

Administrative & Office Support:

• Provide general administrative support to leadership and staff including scheduling, correspondence, and document management
• Assist with preparing reports, presentations, and internal communications using CRM data
• Manage filing systems — physical and digital — and ensure records are accurate and accessible
• Handle incoming calls, emails, and inquiries and route them appropriately
• Monitor office supplies and assist with general office organization as needed
• Support special projects and operational initiatives as assigned by management

Requirements:

• 2+ years of administrative or office experience with a strong emphasis on CRM usage required
• Hands-on experience with one or more CRM platforms (such as Salesforce, HubSpot, Zoho, or similar) strongly preferred
• High level of accuracy and attention to detail — especially when working with customer data
• Proficient in Microsoft 365 (Word, Excel, Outlook); advanced Excel skills a plus
• Strong organizational and communication skills — written and verbal
• Comfortable working independently, managing multiple priorities, and meeting deadlines
• A proactive mindset — someone who identifies problems and solves them without being asked