Systems Administrator - Bank Operations

A Bank Operations Systems Admin is responsible for executing the critical technical tasks that are integral in the overall Bank Operations workflow. The incumbent will also provide a wide array of technical assistance with regards to 3rd party applications utilized in the support of paper check processing for Bank Operations and Retail locations. System Administration: Monitor, analyze and resolve incidents for internal users. Escalate incidents to appropriate staff as necessary to ensure closure is completed in a timely fashion. Administrative and internal user support of 3rd party applications and respective hardware on a daily basis, including serving an on-call rotation for afterhours support. Administration of internal user access to 3rd party applications. Administration of internally developed processes. Management Data transfers between differing systems. Data updates in various systems. Data manipulation Required Skills Excellent troubleshooting abilities and analytical skills on both software and hardware. Previous system administration and support experience in a help desk support and troubleshooting role (strongly preferred). Ability to quickly learn technical systems including applications, networks, servers, databases and hardware. Experience with enterprise software systems, IT or process automation a plus. Excellent oral and written communication. Beginner Excel Ability to work in a fast-paced, rapidly changing environment. Strong understanding of Bank Operations business processes preferred. Qualifications Behaviors Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well Team Player - Works well as a member of a group Innovative - Consistently introduces new ideas and demonstrates original thinking Motivations Growth Opportunities - Inspired to perform well by the chance to take on more responsibility Self-Starter - Inspired to perform without outside help Education High School (required) Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr MidFirst Bank