Service Deli Associate
California Fresh Market
Deli AssociateWe are looking for courteous, customer-focused Deli Associates who are committed to providing customers with the best service possible. Deli Associates will clean, prepare workstations and displays, answer questions and respond to customer requests, and provide information to clients to ensure that they select the products that best fit their needs. To succeed as a Deli Associate, you should be polite, prompt, and knowledgeable.Additionally, you should be able to meet the physical demands of the position while providing customers with the best possible experience.A Service Deli Associate is responsible for handling, serving, and making ready to eat food products while interacting with customers to make sales.Responsibilities include:Respond to customer queries, make product recommendations and provide samplesHelp customers locate, choose and buy productsWeigh, label, package and make products ready for billing and deliveryStock and organize displays and showcasesClean the work areas and maintain tools and equipmentCoordinate with other staff in following food safety and hygiene procedures according to company policyEnsure prompt service and high level of customer satisfactionRequirements include:Organized with a high attention to detail, consistently follows through on commitmentsDemonstrates the ability to handle multiple demandsCommunications skills – clear directions, good listenerExperience serving the publicAbility to project friendly, outgoing personalityProlonged standing, walking, squatting, and/or bendingAbility to lift heavy boxes frequently up to 40 pounds and occasionally team lifting to 75 poundsRepetitive use - hand to finger motions, handle or feel objects, reach with hands and armsMust be able to adjust vision to both day and night lighting and be able to focus on distant and close-range projectsAbility to walk and stand for long periodsAbility to work in cold, wet conditionsAbility to read and interpret documents such as department manuals and reportsAbility to prioritize work tasks, multi-task, and maintain focusWillingness to work weekendsRegular, predictable attendanceWillingness and ability to learn and grow to meet the changing requirements of the jobEvening/night work may be requiredOccasional high stress when dealing with systems/customers/staffAbility to work a flexible schedule to include a variety of shifts -- afternoons, nights, weekends, and holidaysAbility to have a positive attitude alwaysUnderstand key business standards related to food, service, and cleanlinessProblem solving – Anticipating, analyzing, and identifying problemsContinuously interacting with customers and co-workersMust be a self-starter in all aspects of your jobGood communication skillsKnowledge of various cleaning products and when to use themAbility to clean and disinfect various surfacesKnowledge of safety guidelines when working with chemical cleanersExcellent time-management skillAssist other customers in all departments, in prompt friendly courteous manner, referring them to other staff when necessaryMaintain department logs, cleaning schedules, safety materials, and inventory documentMust have basic knowledge of math, weights, and measuresHave knowledge fresh food products and ability to reference customer questionsPerforms duties in a safe and efficient mannerParticipates in training activities to increase personal skill levels, and to improve overall department processes and customer servicePerform other tasks assigned by management
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