Manager of Lab Strategy & Technical Operations

Together, we own our company, our future, and our shared success.As an employee-owned company, our people are Black & Veatch. We put them at the center of everything we do and empower them to grow, explore new possibilities and use their diverse talents and perspectives to solve humanity's biggest challenges in an ever-evolving world. With over 100 years of innovation in sustainable infrastructure and our expertise in engineering, procurement, consulting and construction, together we are building a world of difference.Company : Black & Veatch CorporationReq Id : 115100Opportunity Type : StaffRelocation eligible : NoFull time/Part time : Full-TimeProject Only Hire : NoVisa Sponsorship Available: NoWhy Black & Veatch?Black & Veatch allows you to lend your talent and perspective to humanity’s biggest challenges in a flexible environment where you are empowered to grow and explore new possibilities. We offer competitive compensation, 401k match and benefits that start day one.Our hybrid environment allows you to balance your work and personal life. At Black & Veatch, you own your career with purpose and meaning. You are empowered to grow and explore new possibilities at every step of your career journey. Bring your big ideas knowing you are safe to be who you are and speak up with concerns or questions and put your diverse talents and perspectives to use.The OpportunityThe Lab Manager is responsible for technical support, strategy, governance, coordination, and long‑term effectiveness of a multi‑disciplinary Smart Utility / Advanced Technology Lab. This role serves as a single point of coordination and technical support across Black & Veatch participating technical disciplines while enabling those teams to independently define and execute their technical objectives. The Lab Manager operates at the intersection of business and technical strategy, operations, governance, and stakeholder alignment, ensuring the lab functions as a shared, scalable enterprise asset.This role is hands‑on and execution‑focused, combining day‑to‑day lab operations with technical implementation and troubleshooting of a broad range of operational technology (OT), networking, and infrastructure platforms. The Lab Manager ensures the lab is operational, secure, organized, and ready to support project delivery, internal research, client demonstrations, and cross‑discipline collaboration.The position requires strong technical aptitude, a willingness to learn across domains, and the ability to serve as trusted “remote hands” for engineers, project teams, and partners leveraging the Smart Utility Lab.Key ResponsibilitiesLab Governance & Operating ModelEstablish and maintain the overall governance model for the lab, including roles, responsibilities, and cross‑discipline coordination.Maintain schedules for both project-driven lab activities and ongoing lab infrastructure upgrades and maintenance, usage prioritization, and milestone tracking as part of formal lab governance.Define and manage process and artifact documentation such as lab layout, milestone plans, and future expansion roadmaps, treating the lab as a program‑level initiative.Cross‑Discipline CoordinationAct as a single point of coordination for lab activities across participating teams, including but not limited to:Power / Distribution SCADANetworks & CybersecurityWireless / TelecommunicationsInfrastructure AdvisoryDigital SubstationWater AutomationAdditional solution teams as onboardedEnsure disciplines retain ownership of their technical requirements, while the Lab Manager enables integration, scheduling, and shared resource usage.Facilitate alignment across teams during lab planning, testing windows, stakeholder reviews, and client facing activities.Manage the coordination and relationship between stakeholders and BV FacilitiesKey ResponsibilitiesStrategic Asset & Capability ManagementMaintain visibility into lab assets, including shared equipment spanning grid, network, wireless, and automation platforms, as documented in lab asset and equipment inventories.Coordinate transitions and consolidation of lab equipment as part of long‑term facility planning and lab evolution initiatives.Support broader strategic initiatives (e.g., Grid Modernization, Private Networks) by improving lab utilization and alignment with enterprise priorities.Own strategic vendor and ecosystem relationships related to lab‑based services, including:Identification of target technology partnersJoint solution concepts and co‑development opportunitiesAlignment with BV’s broader vendor and alliance strategiesCoordinate with discipline SMEs and the Strategic Lab Manager to enable vendor participation in lab pilots, demos, and evaluationsSupport joint client demonstrations and proof pointsEnsure vendor engagement supports BV differentiation and service maturity, not oneoff technical testing.Budget, Staffing & Resourcing AlignmentCoordinate budget inputs and sponsorship commitments from participating organizations and solution teams.Work with Engineering Managers and Resource Leaders to align staffing contributions supporting lab operations, testing, and planned initiatives.Provide visibility into labor and usage patterns to support management decision‑making (e.g., hours tracking, utilization planning).Operational Oversight & EnablementOversee day‑to‑day lab operations at a program level and managing the Lab Technical Lead to ensure the lab is available, organized, and usable by participating disciplines.Ensure appropriate documentation, inventory tracking, and configuration records exist to support repeatable testing and stakeholder transparency.Coordinate vendor interactions supporting lab equipment, services, or demonstrations when required by participating teams.Key ResponsibilitiesStakeholder Communication & ReportingServe as the coordination point for lab stakeholder meetings, status updates, and leadership briefings.Provide structured updates on current state of the lab, active initiatives and testing and gaps or future investment needsProvide updates on planned expansions or enhancementsSupport client‑facing engagements where the lab is positioned as a differentiator or demonstration environment.Lab Operations & Infrastructure SupportPerform hands‑on lab activities including equipment racking, stacking, cabling, labeling, power management, and physical layout optimization for IT, OT, and utility systems.Maintain the lab in a clean, organized, and presentable state suitable for internal use, project execution, and client demonstrations.Operate as on‑site and remote hands support for engineers and project teams performing lab activities across multiple time zones and disciplines.Maintain core lab network infrastructure including switches, routers, firewalls, wireless, and supporting services required to interconnect lab systems.Plan and execute routine lab upgrades, infrastructure refreshes, and maintenance activities with minimal disruption to active projects.OT, Utility, and System Configuration SupportConfigure, stage, and support a wide range of OT and utility‑focused equipment, including electric grid, water, communications, and industrial systems.Apply baseline and project‑specific configurations to lab systems under the direction of engineering teams and documented designs.Troubleshoot hardware, software, network, and integration issues across multi‑vendor IT and OT environments.Support firmware and software upgrades for lab equipment while maintaining configuration control and rollback plans.Key ResponsibilitiesTesting, Validation & Project SupportStage project‑specific lab environments to support engineering design, testing, validation, and proof‑of‑concept activities.Assist with or independently execute documented test plans and procedures across network, OT, cybersecurity, and smart utility solutions.Collect logs, results, and observations from test activities and support engineers in root‑cause analysis and issue reproduction.Coordinate lab scheduling to balance project testing needs with infrastructure maintenance and improvement activities.Inventory, Logistics & Asset ControlManage lab inventory including hardware, cables, consumables, software, licenses, and tooling.Track equipment ownership, usage, and location, including chain of custody for project, client, and vendor‑provided assets.Maintain accurate records of licensing, warranties, and support agreements associated with lab systems.Maintain and enforce physical accountability of lab equipment and ancillary parts, tools and supplies.Manage and facilitate Access Control of the lab.Documentation, Process & Continuous ImprovementMaintain documentation for lab layouts, configurations, standard builds, test environments, and operational procedures.Support development and refinement of lab standards, safety practices, and operational workflows.Identify opportunities to improve lab efficiency, scalability, repeatability, and cross‑solution usability.Stay current on emerging utility, OT, networking, and cybersecurity technologies relevant to Smart Utility solutions.Preferred QualificationsBachelor’s degree in Information Systems, Computer Science, or related field.10+ years of experience in network engineering or lab management.Strong knowledge of networking protocols (TCP/IP, BGP, OSPF, VLANs).Hands-on experience with enterprise-grade network hardware (Cisco, Juniper, etc.).Familiarity with virtualization technologies (VMware, Hyper-V) and network automation tools.Excellent organizational and project management skills.Strong analytical and problem-solving abilities.Effective communication and leadership skills.Minimum QualificationsBachelor's degree in engineering technology or sciences preferred or any other degree, specialized training, or experience, that makes the individual uniquely qualified to perform the job responsibilities. Minimum of 5 years of related work experience. All applicants must be able to complete pre-employment onboarding requirements (if selected) which may include any/all of the following: criminal/civil background check, drug screen, and motor vehicle records search, in compliance with any applicable laws and regulations.CertificationsCCNP, CCIE, or equivalent advanced networking certifications preferred.RCDD (Registered Communication Distribution Designer) Certification.Salary PlanENS: Eng & Technical SpecialtiesJob Grade017Black & Veatch endeavors to make accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process because of a disability, please contact the Employee Relations Department at View phone number on click.appcast.io or via our accommodations request form. This contact information is for disability accommodation requests only; you may not use this contact information to inquire about the status of applications. General inquiries about the status of applications will not be returned.Black & Veatch is committed to being an employer of choice by creating a valuable work experience that keeps our people engaged, productive, safe and healthy.Our comprehensive benefits portfolio is a key component of this commitment and offers an array of health care benefits including but not limited to medical, dental and vision insurances along with disability and a robust wellness program.To support a healthy work-life balance, we offer flexible work schedules, paid vacation and holiday time, sick time, and dependent sick time.A variety of additional benefits are available to our professionals, including a company-matched 401k plan, adoption reimbursement, tuition reimbursement, vendor discounts, an employment referral program, AD&D insurance, pre-taxed accounts, voluntary legal plan and the B&V Credit Union. Professionals may also be eligible for a performance-based bonus program.We are proud to be a 100 percent ESOP-owned company. As employee-owners, our professionals are empowered to drive not only their personal growth, but the company's long-term achievements - and they share in the financial rewards of the success through stock ownership.By valuing diverse voices and perspectives, we cultivate an authentically inclusive environment for professionals and are able to provide innovative and effective solutions for clients.BVH, Inc., its subsidiaries and its affiliated companies, complies with all Equal Employment Opportunity (EEO) laws and regulations. Black & Veatch does not discriminate on the basis of age, race, religion, color, sex, national origin, marital status, genetic information, sexual orientation, gender Identity and expression, disability, veteran status, pregnancy status or other status protected by law.Notice to External Search Firms: Black & Veatch does not accept unsolicited resumes and will not be obligated to pay a placement fee for unsolicited resumes. Black & Veatch Talent Acquisition engages with search firms directly for hiring needs.